Sr Developer (ITBM)

Job Description

Job Description: ServiceNow Developer (ITBM Specialist) Experience: 5+ years in ServiceNow development, with at least 3 years focused on IT Business Management (ITBM). Key Responsibilities Design & Implement ITBM Solutions: Develop and deploy ServiceNow ITBM capabilities for Portfolio Management, Application Portfolio Management (APM), and Financial Management to support strategic planning and budgeting. Configure ITBM Modules: Hands-on Configuration Of ITBM Components Such As Project Portfolio Management (PPM) Application Portfolio Management (APM) Financial Management Dashboard & Reporting Development: Build intuitive dashboards and advanced reports for stakeholders using Performance Analytics and ServiceNow reporting tools. Required Skills Certifications Additional Preferred Experience Integration & Automation: Integrate ITBM with other ServiceNow modules (ITSM, CMDB, etc.) and external systems. Utilize Flow Designer and IntegrationHub for automation and orchestration. Customization & Scripting: Develop custom workflows, business rules, and client/server scripts using JavaScript and Glide API. Ensure solutions align with best practices and maintain upgrade compatibility. Methodology & Governance: Apply Agile and Waterfall methodologies for project delivery. Collaborate with cross-functional teams for requirement gathering and solution design. Troubleshooting & Support: Provide advanced troubleshooting, performance tuning, and issue resolution for ITBM applications. Strong proficiency in JavaScript, Glide API, and ServiceNow scripting. Expertise in Flow Designer, IntegrationHub, and ServiceNow integrations. Solid understanding of ITBM processes (Portfolio, Financial Planning, Demand Management). Knowledge of Performance Analytics for KPI tracking and reporting. Excellent communication and problem-solving skills. CSA (Certified System Administrator) ? Required CIS-ITBM (Certified Implementation Specialist ? ITBM) ? Preferred Financial planning and budgeting experience. Exposure to enterprise architecture and application rationalization. Ability to work in a fast-paced environment and manage multiple priorities