Specialist UI/UX Designer (2 Year Limited Duration Contract)

Mission/ Core purpose of the Job

Join our dynamic team as a Specialist: UI/UX Designer and play a key role in shaping intuitive, user-centered digital experiences. In this role, you will design and enhance user interfaces for cutting-edge software applications, working closely with senior designers to translate business requirements into seamless, engaging user journeys.

You’ll be at the forefront of user experience innovation, conducting research, gathering insights, and turning them into impactful design solutions. Leveraging your technical and creative expertise, you’ll help craft practical, user-friendly experiences while continuously developing your skills and growing your career in a collaborative, forward-thinking environment.

Job Outcomes / Results

• Improve service delivery and contribute to faster sprint releases
• Maintain high standards of design quality across all products and platforms
• Design and enhance the end-to-end customer journey across all touchpoints and interactions
• Conduct in-depth user research, including interviews, usability testing, and data analysis
• Apply agile methodologies by embracing continuous feedback and adapting to evolving product requirements
• Drive and maintain high levels of customer satisfaction, meeting or exceeding agreed targets
• Uphold design standards to ensure a consistent, intuitive, and predictable user experience
• Build and maintain strong working relationships with internal stakeholders to support business objectives

Key Responsibilities:

• Design intuitive, visually engaging user interfaces and user experiences for software applications, ensuring optimal usability and appeal
• Develop wireframes, prototypes, and high-fidelity mock-ups to effectively communicate design concepts to internal and external stakeholders
• Conduct comprehensive user research, including interviews and usability testing, to generate insights aligned with agreed design principles
• Collaborate closely with product managers, developers, and cross-functional teams to ensure design solutions align with business and project objectives
• Participate in design reviews, offering constructive feedback and working collaboratively to address design challenges and ensure alignment
• Contribute to sprint planning by estimating, prioritising, and delivering user stories within agreed timelines, while adapting to evolving requirements
• Plan and execute usability testing sessions to evaluate and validate design effectiveness
• Analyse user and stakeholder feedback, translating insights into continuous design improvements and enhanced user satisfaction
• Maintain and contribute to design standards, frameworks, and guidelines to ensure consistency across all products and platforms
• Stay up to date with industry trends, emerging technologies, and best practices to drive innovation in design solutions
• Actively participate in agile ceremonies, including sprint planning, stand-ups, and retrospectives
• Facilitate design workshops and design sprints to align stakeholders and generate innovative ideas
• Document design processes, decisions, and user feedback to support knowledge sharing and continuous improvement
• Deliver user-centric design solutions that meet customer needs, add business value, and contribute to overall product success
• Provide guidance and mentorship to junior designers, supporting their growth through feedback, coaching, and development opportunities

Education:

• Bachelor’s degree in Graphic Design, Interaction Design,
• Human-Computer Interaction, or a related field
• Relevant industry certifications e.g., Certified UX
• Designer

Experience:

• 5+ years of relevant working experience
• Minimum of 3-5 years of experience in UI/UX design, with a demonstrated ability to deliver effective design solutions
• Expertise in creating and implementing user-centric design solutions
• Experience in working on design projects in a professional environment and collaborating with cross functional teams
• Additional coursework or training in UX design methodologies or tools is a plus

Skills :

• Proficiency in User Experience (UX) and User Interface (UI) design
• Proficient in using design software (e.g.: Figma and other tools)
• Basic knowledge of responsive design principles and accessibility standards
• Familiarity with user research and usability testing methods

Closing Date 26 May 2026