Back to Jobs

Specialist - HR

Actively Reviewing the Applications

WSP in India

India, Uttar Pradesh, Noida Full-Time On-site INR 1–2 LPA

Posted 8 hours ago • Apply by April 21, 2026

Job Description

Responsibilities

HR ERP Access and Escalations and Support

Act as L2 to resolve escalated ERP System access issues for employees, related to onboarding, duplicate record cleanup, transfers, early terminations, identity management aggregations, and employee HCM record analysis related bulk processing errors.
Facilitate troubleshooting cross-functional access and data processing errors, collaborating with IT, Security, and HR teams.
Liaise with L1 IT Service Desk to provide process clarification and verification of employee record data points.
Identify and resolve conflicts between manual and automated joiner processes for Contingent Workers.

Security & Identity Governance

Collaborate with Security and Identity Governance & Administration (IGA) teams to address process improvements, bulk processing errors, and account creation/integration issues.
Investigate and resolve duplicate accounts, international transfers, and wrongful offboards.

Process and Data Troubleshooting

Monitor and escalate onboarding workflows and intervene when new hires, transfers, and those return from absence face credential, access, or system failures.
Ensure welcome emails and credentials are delivered; identify and address aggregation automation gaps.
Support international onboarding and transfer, including email migrations, and profile merges.
Coordinate with regional onboarding teams to ensure manual intervention when automated systems fail, especially in cross-border onboarding scenarios.

Knowledge Curation and Documentation

Document and maintain Knowledge Base for systems, processes, and user support.
Collaborate with SMEs and cross-functional teams to gather accurate information and ensure documentation reflects current practices.
Support compliance efforts by aligning documentation with regulatory (52-109) standards.
Analyze documentation usage and feedback to identify gaps and improvement opportunities.
Create tutorials, user guides, documentation, and provide training for internal HR and IT employees.

Qualifications

2–4 years of experience in HR operations, onboarding/offboarding, or HRIS support, preferably in a large or global organization.
Strong understanding of HR systems (e.g., Oracle HCM), IT onboarding, and access management processes. Experience supporting HR onboarding, offboarding, and transfers (Joiner, Mover, Leaver)
Experience with troubleshooting access issues, data errors, and onboarding/offboarding workflows.
Familiarity with Oracle HCM or equivalent, ServiceNow, and Identity and Access Management
Excellent communication and collaboration skills; ability to work cross-functionally with HR, IT, Security teams, and our employees.
Detail-oriented with strong problem-solving, knowledge curation, and documentation skills.

BGV:

Employment with WSP India is subject to the successful completion of a background verification (“BGV”) check conducted by a third-party agency appointed by WSP India.
Candidates are advised to ensure that all information provided during the recruitment process — including documents uploaded — is accurate and complete, both to WSP India and its BGV partner”.

About Us

WSP is one of the world's leading professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Transportation & Infrastructure, Property & Buildings, Earth & Environment, Power & Energy, Resources and Industry sectors, as well as offering strategic advisory services. Our talented people around the globe engineer projects that will help societies grow for lifetimes to come.

With approximately 4,000 talented people across 3 locations (Noida, Bengaluru & Mumbai offices) in India and more than 73,000 globally, in 550 offices across 40 countries, we engineer projects that will help societies grow for lifetimes to come.

At “WSP” we draw on the diverse skills and capabilities of our employees globally to compete for the most exciting and complex projects across the world and bring the same level of expertise to our local communities. We are proud to be an international collective of innovative thinkers who work on the most complex problems. Uniﬁed under one strong brand, we use our local expertise, international reach and global scale to prepare our cities and environments for the future, connect communities and help societies thrive in built and natural ecosystems. True to our guiding principles, our business is built on four cornerstones: Our People, Our Clients, Our Operational Excellence and Our Expertise.

www.wsp.com

We are

Passionate people doing purposeful and sustainable work that helps shape our communities and the future.
A collaborative team that thrives on challenges and unconventional thinking.
A network of experts channeling our curiosity into creating solutions for complex issues.

Inspired by diversity, driven by inclusion, we work with passion and purpose.

Working with Us

At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.

Our Hybrid Working Module

With us, you can operate in a flexible, agile, yet structured work environment and follow a Hybrid Work Model.

Maximize collaboration.
Maintain product quality and cultural integrity.
Balance community, collaboration, opportunity, productivity, and efficiency.

Health, Safety and Wellbeing

Our people are our greatest asset, and we prioritize a safe work environment. Health, safety, and wellbeing are integral to our culture, with each of us accountable for fostering a safe workplace through our “Making Health and Safety Personal” initiative. Our Zero Harm Vision drives us to reduce risks through innovative solutions, earning recognition for our global health and safety practices with the prestigious RoSPA Health and Safety Awards for six consecutive years.

Inclusivity and Diversity

WSP India is dedicated to fostering a sustainable and inclusive work environment where our greatest strength - Our People -feel valued, respected, and supported. We ensure an unbiased approach in hiring, promotion, and performance evaluation, regardless of age, gender identity, race, religion, sexual orientation, marital status, physical ability, education, social status, or cultural background.

Imagine a better future for you and a better future for us all.

Join our close-knit community of over 73,300 talented global professionals dedicated to making a positive impact. Together, we can make a difference in communities both near and far.

With us, you can.

Apply today.

NOTICE TO THIRD PARTY AGENCIES:

WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.