Software Engineer

Job Description

Role Overview: We are looking for an IT Manager with a primary focus on Software Development and the Zoho Ecosystem (80% KRA), while also ensuring IT infrastructure, assets, and networking operations (20% KRA) are efficiently managed. The role requires a strong technical background in Zoho applications, custom development, and automation, coupled with the ability to maintain a secure and reliable IT environment. Key Responsibilities: ? Software Development & Zoho Ecosystem (80% KRA): ? Oversee end-to-end software/application development projects using Zoho Creator and other development tools. ? Customize, automate, and integrate Zoho CRM, Zoho Books, Zoho Flow, and other Zoho apps with business processes. ? Define and implement SDLC best practices, ensuring structured design, development, and deployment. ? Manage a team of developers or external vendors to deliver scalable and secure solutions. ? Ensure proper code documentation, version control, and repository management (e.g., Git). ? Perform testing, debugging, and quality assurance before deployment. ? Collaborate with business teams to gather requirements, design workflows, and implement process automation. ? Maintain and enhance API integrations between Zoho apps and third-party platforms. ? Ensure data security, compliance, and role-based access across Zoho systems. ? Continuously explore and implement new Zoho features to improve operational efficiency. ? Conduct end-user training and adoption programs for new Zoho solutions. ? Monitor and optimize application performance, scalability, and user experience. ? IT Infrastructure, Assets & Networking (20% KRA): ? Manage company IT assets (laptops, desktops, servers, mobiles, peripherals, etc.). ? Maintain and regularly update the IT asset inventory. ? Oversee secure company networks (LAN, WAN, Wi-Fi, VPN) and monitor bandwidth usage. ? Ensure data backup, disaster recovery, and business continuity are in place. ? Implement and enforce cybersecurity protocols (firewalls, antivirus, access control).? Manage IT vendors, warranties, and licensing renewals. ? Provide IT helpdesk and user support for hardware/software issues. ? Document IT infrastructure, processes, and SOPs for future reference. Key Skills & Competencies: ? Strong expertise in Zoho applications (Creator, CRM, Books, Flow, etc.). ? Proven track record in software/application development and automation. ? Knowledge of Deluge scripting, API integration, and custom functions. ? Experience in managing SDLC and software teams. ? Solid understanding of IT infrastructure, networking, and cybersecurity basics. ? Strong problem-solving, leadership, and cross-functional collaboration skills. Qualifications: ? Bachelor?s/Master?s in Computer Science, IT, or related field. ? 5?8 years of IT experience with at least 3+ years in Zoho development & administration. ? Hands-on experience in custom app development, workflow automation, and integrations. ? Certifications: Zoho Creator Certified Developer (preferred). Interested Candidates can contact on [email protected]/ 7057883666 (Call/SMS/WhatsApp) / DM @Shruti Agrawal (https://lnkd.in/dMH-AkpA)