Social Media Executive

Company Description

Kshetra Foods, with roots tracing back to a rice milling business in the 1930s, has grown into a mission-driven brand dedicated to promoting wellness through mindful food consumption. Guided by their belief that "food is thy medicine," Kshetra champions ancestral practices to foster a healthier future generation. The brand is committed to sustainability by educating farmers on natural and efficient agricultural practices and directly sourcing produce to uplift farming communities. By focusing on healthy food alternatives, Kshetra addresses modern health challenges like cancer and autoimmune diseases while supporting socio-economic development.

The name "Kshetra" is a Sanskrit word for "Holy Land," which reflects the brand's view of farmland as sacred space.

Role Description

This is a full-time, on-site role for a Social Media Executive, based in Erode. The Social Media Executive will be responsible for managing all front-end customer interactions across our social media and digital channels. You will act as the primary point of contact for our community, ensuring that every query, comment, and piece of feedback is handled with the warmth, care, and professional tone that Kshetra stands for. 

Qualifications

• Language Proficiency: * English: Must have excellent written and oral fluency. Ability to draft professional, grammatically correct, and tonally appropriate responses.
• Hindi: Strong preference for candidates who can communicate fluently in Hindi to cater to a diverse customer base.
• Social Media Savvy: Intimate knowledge of how FB, Insta, LinkedIn, and YouTube comments/messaging systems work.
• Empathy & Patience: Ability to handle difficult customers or negative feedback with grace and a solution-oriented mindset.
• Product Knowledge: Ability to quickly learn the technical benefits of Kshetra’s range (e.g., Cold-pressed oils, Raw honey, Unpolished rice). 

Experience

● 1–3 years of experience in Customer Support, Social Media Management, or Ecommerce Operations.

● Experience in the FMCG, Organic Food, or Wellness industry is a significant plus.

● Freshers with relevant skills can also apply

Why Join Kshetra?

● Be part of a legacy brand that values sustainability and traditional wellness.

● Opportunity to grow within a fast-scaling ecommerce environment.

● Work with a team committed to "Goodness Nurtures Wellness."

How to Apply:

Please send your resume and a short writing sample (a mock response to a customer asking about the benefits of Wild Puthu Honey) to [email protected]

Contact Details: Phone: +91 8610323254