ServiceNow SOM

"Job Description:

LTI Mindtree is seeking a experienced ServiceNow Sr Developer for design and implementation of solutions on ServiceNow Sales and Order management product This role involves translating business requirements into technical solutions and ensuring alignment with ServiceNow best practices and standards

Experienced in collaborating with teams to understand their requirements and pain points translating them into functional specifications

Conduct workshops and training sessions for end users to ensure successful adoption of the implemented solutions

Perform system testing troubleshooting and issue resolution during the implementation phase

Collaborate with technical teams to define integrations with other systems and applications ensuring seamless data flow

Provide ongoing support to end users addressing their queries and issues related to the ServiceNow platform module

Document processes configurations and solutions to create comprehensive user guides and training materials

Excellent communication and interpersonal skills

Preferred

Implementation Experience in Sales and Order Management

Relevant ServiceNow certifications eg ServiceNow Certified Implementation Specialist are a plus

Exceptional leadership problem-solving critical thinking and communication skills"

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