ServiceNow

Job Description

About Company : Our client is a global technology consulting and digital solutions company, resulting from the merger . It focuses on helping businesses leverage digital technologies to reimagine business models, accelerate innovation, and drive growth. The company provides services across various industries, including digital transformation, consulting, and application development. Role : ServiceNow Location: Mumbai Experience:7-10 Yrs Interview Mode : virtual Work mode : Hybrid Job type: C2H Immediate Joiner's +15 Day's JOB DESCRIPTION : having good experience on implementation and maintenance projects. ? Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application. ? Strong communication, Strong presentation and writing skills. ? Willingness to stretch beyond office hours in case of priority issues. ? Should have learning ability for new technologies ? Have been part of implementation projects or handling L2 (Priority 2) or L3 (Priority 1) support Title Service Now Developer Responsibilities Implementation Process: ? Responsible for the Functional technical specification and implementation of the Service Now Requirements ? Provide expertise on all technical questions related to development on of Service Now ? Develops the technical solutions, implements them and performs the component integration tests ? Understand the business needs and the needs to standardize processes, and build this into the design. Support Process: ? Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to other team members. ? Analyzing the ticket and provide solution ? Resolving the issue within SLA ? Unit testing the bug fix and movement to production Requirements Mandatory ? Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system ? Experience with Service Now client and server-side Javascript and the Service Now APIs. ? Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications. ? Customizing ServiceNow using UI Pages, UI Macro CMS using CSS, HTML, Jelly. ? Custom UI Changes with usage of Web Technologies such as DOM, HTML changes. ? Experience with ServiceNow's ServiceWatch and/or Discovery tools ? Create and manage scripts and workflow. Desirable ? Advanced experience with ServiceNow implementations. ? Experience with extending the ServiceNow schema to custom applications Education a. BE, MBA