ServiceNow Developer

About Chubb

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: http://www.chubb.com/

About Chubb India

At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. With a team of over 2500 talented professionals, we foster a startup mindset that promotes collaboration, diverse perspectives, and a solution driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape. We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning.

Position Details:

Job Title: ServiceNow Developer

Function/Department: Infrastructure

Location: Hyderabad

Employment Type: Full-time

Position Overview:

We are looking for ServiceNow Developers to join Chubb's Development Delivery squad, building and maintaining ServiceNow platform capabilities with coverage across NA business hours.

The ServiceNow Developer is accountable for hands-on development, configuration and delivery of ServiceNow capabilities within an agile squad. The role owns sprint delivery, code quality and backlog execution, working closely with the Dev Lead and wider squad to deliver against the platform roadmap.

Key Responsibilities:

• Design, build, test and deploy ServiceNow applications, workflows and integrations in line with sprint commitments and platform architecture standards.
• Participate fully in agile ceremonies (sprint planning, stand-ups, reviews and retrospectives), working closely with the Scrum Master and Dev Lead.
• Maintain high code quality through peer review, adherence to coding standards, and use of CI/CD pipelines for deployment.
• Support backlog refinement, providing technical input on effort estimation and feasibility of proposed work items.
• Develop and maintain integrations between ServiceNow and other enterprise systems using REST/SOAP APIs, Integration Hub and related tools.
• Troubleshoot and resolve defects identified during development, testing or production use, working within agreed SLAs.
• Provide development support and coverage aligned to NA business hours, either through local working hours (Colombia) or a shifted schedule (India).
• Contribute to technical documentation for developed solutions, supporting knowledge continuity and audit requirements.
• Stay current with ServiceNow platform releases and new capabilities, proposing improvements where relevant.

Qualifications:

• 6 – 10 years of proven experience developing on the ServiceNow platform, including Flow Designer, Scripted REST APIs, Service Portal and/or Integration Hub.
• The ServiceNow Developer should have a bachelor’s degree in computer science, Information Technology or a related field, or equivalent hands-on experience.
• Solid understanding of JavaScript, HTMP, CSS, Glide API and ServiceNow scripting (client and server-side).
• Experience working within an agile development squad, including sprint-based delivery and CI/CD practices.
• Good problem-solving skills and attention to code quality.
• Ability and willingness to work hours that overlap with NA business hours, as required by location.
• Strong understanding of ServiceNow data model, ACLs, security, and platform architecture
• ServiceNow Certified System Administrator (CSA) certification
• Good communication skills, able to work effectively within a distributed, multi-location team.
• ServiceNow Certified Application Developer (CAD) certification preferred.
• Fluent in English.

Why Join Us?

• Be at the forefront of digital transformation in the insurance industry.
• Lead impactful initiatives that simplify claims processing and enhance customer satisfaction.
• Work alongside experienced professionals in a collaborative, innovation-driven environment.

Why Chubb?

Join Chubb to be part of a leading global insurance company!

Our constant focus on employee experience along with a start-up-like culture empowers you to achieve impactful results.

• Industry leader: Chubb is a world leader in the insurance industry, powered by underwriting and engineering excellence
• A Great Place to work: Chubb India has been recognized as a Great Place to Work® for the years 2023-2024, 2024-2025 and 2025-2026
• Laser focus on excellence: At Chubb we pride ourselves on our culture of greatness where excellence is a mindset and a way of being. We constantly seek new and innovative ways to excel at work and deliver outstanding results
• Start-Up Culture: Embracing the spirit of a start-up, our focus on speed and agility enables us to respond swiftly to market requirements, while a culture of ownership empowers employees to drive results that matter
• Growth and success: As we continue to grow, we are steadfast in our commitment to provide our employees with the best work experience, enabling them to advance their careers in a conducive environment

Employee Benefits

Our company offers a comprehensive benefits package designed to support our employees’ health, well-being, and professional growth. Employees enjoy flexible work options, generous paid time off, and robust health coverage, including treatment for dental and vision related requirements. We invest in the future of our employees through continuous learning opportunities and career advancement programs, while fostering a supportive and inclusive work environment. Our benefits include:

• Savings and Investment plans: We provide specialized benefits like Corporate NPS (National Pension Scheme), Employee Stock Purchase Plan (ESPP), Long-Term Incentive Plan (LTIP), Retiral Benefits and Car Lease that help employees optimally plan their finances
• Upskilling and career growth opportunities: With a focus on continuous learning, we offer customized programs that support upskilling like Education Reimbursement Programs, Certification programs and access to global learning programs.
• Health and Welfare Benefits: We care about our employees’ well-being in and out of work and have benefits like Hybrid Work Environment, Employee Assistance Program (EAP), Yearly Free Health campaigns and comprehensive Insurance benefits.

Application Process

Our recruitment process is designed to be transparent, and inclusive.

• Step 1: Submit your application via the Chubb Careers Portal.
• Step 2: Engage with our recruitment team for an initial discussion.
• Step 3: Participate in Hacker Rank assessments/technical/functional interviews and assessments (if applicable).
• Step 4: Final interaction with Chubb leadership.

Join Us

With you Chubb is better. Whether you are solving challenges on a global stage or creating innovative solutions for local markets, your contributions will help shape the future. If you value integrity, innovation, and inclusion, and are ready to make a difference, we invite you to be part of Chubb India’s journey.

Apply Now: Search Jobs - Chubb Careers