Service Engineer

About Company and Riello

Riello Power India Pvt Ltd is a wholly owned subsidiary of RPS S.p.A (Riello Power Solutions, Italy). RPS is headquartered at Legnago (Verona), Italy; with research & manufacturing facilities in Legnago and Cormano in Italy and Gurgaon in India. Riello Power India manufactures a comprehensive range of UPS Systems, from 6 kVA to 6400 kVA for a wide range of applications, right from a small household to large industrial applications such as IT (Data Centers), electronics, medical, industrial equipment, radar & other defense equipment, telecommunication, among others.

Job title: Service Engineer for Product Support / Service of 3 Phase UPS

(Candidates strictly from UPS industry to Apply)

Department: Product Support / Service

Job Description:

• Manage all Service and Technical aspects for the full range of Riello UPS Systems & Solution product with the objective of achieving the set target/Objectives.
• Coordinating the entire activity of the After Sales Support (Service & Support area) department
• Responsible uptime of product.
• Liaison with Business Manager Development to understand details of product direction and design and maintaining the minimum Spares Stock.
• Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs etc.
• Responsible for the Project drawings and its approval from customer.
• Conduction of the load study & efficiency in the field
• Advance level analysis of field related incident.
• Preparation of RCA (Root Cause Analysis)

Skills:-

· Solid knowledge on UPS & Its functionality

· Knowledge of Electronics Fundamentals, Digital Electronics, Microprocessors and Communication Interfaces like Modbus, TCP/IP, SNMP, BMS.

· Breakdown handling experience of 3 Phase UPS

· Good and Consistent Academic Records

· Strong Analytical skills. Passion to Succeed and eager to learn new technologies.

Experience: 5-10 Years of experience in UPS Industry

Education: Bachelor Degree / Diploma in Electrical, Electronics, Instrumentation & Control

Location: PAN India