Service Desk Analyst - L1 - Italian Speaker
Actively Reviewing the ApplicationsGazelle Global
On-site
Posted 3 hours ago
•
Apply by June 15, 2026
Job Description
About the Role
Provide first level support through handling incoming queries and help requests from end users.
Responsibilities
- Customer service skills & Problem-solving skills.
- Communication skills (Czech).
- Team collaboration.
- Availability shift rostering for 24x7.
- Creating detailed notes of the issue and documenting resolution.
- Understanding on basics for Windows and Office suite.
Required Skills
- Customer service skills & Problem-solving skills.
- Communication skills (Italian).
- Team collaboration.
Preferred Skills
- Understanding on basics for Windows and Office suite.
Required Skills
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