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Service Desk Analyst - L1 Czech speaker

Actively Reviewing the Applications

Gazelle Global

India Contract On-site
Posted 23 hours ago Apply by June 15, 2026

Job Description

About the Role

Provide first level support through handling incoming queries and help requests from end users.


Responsibilities

  • Customer service skills & Problem-solving skills.
  • Communication skills (Czech).
  • Team collaboration.
  • Availability shift rostering for 24x7.
  • Creating detailed notes of the issue and documenting resolution.
  • Understanding on basics for Windows and Office suite.

Required Skills

  • Customer service skills & Problem-solving skills.
  • Communication skills (Czech).
  • Team collaboration.


Preferred Skills

  • Understanding on basics for Windows and Office suite.

Check Qualification

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