Senior Systems Engineer II [T500-27482]

About Us:

Marriott International Inc., headquartered in Bethesda, Maryland, USA, was founded in May 1927 by J. Willard Marriott and Alice S. Marriott with a modest nine-seat A&W root beer stand. Guided by the family's leadership and core principles, Marriott International today has grown into a global hospitality giant, operating approximately 9,000 properties and over 30 leading brands in more than 140 countries and territories.

From such humble beginnings to becoming the world’s largest hotel company, Marriott International has never stopped searching for inventive ways to serve its customers, provide opportunities for its associates, and grow their business. At Marriott Tech Accelerator center (MTA), Hyderabad, India, Marriott is exploring the world we live in and all its possibilities. At Marriott Tech Accelerator, we are a team of passionate engineering minds dedicated to creating and building cutting-edge solutions that streamline operations and elevate guest experiences.

Marriott Tech Accelerator center is fully owned and operated by ANSR. All associates at Marriott Tech Accelerator will be ANSR employees, delivering services exclusively to ANSR's client, Marriott International.

Senior Systems Engineer II

JOB SUMMARY:

The Systems Engineer serves as technical resource in a complex array of solutions. An ideal candidate will exhibit strong communications skills, be self-motivated, adaptable, and dependable. This individual will play a critical role contributing to the engineering team and support of Technology Workplace Products End User Technology Collaboration Products and Services. They will contribute to resolving complex issues with limited to moderate risk. This role will be called upon to make contributions into research, analysis, design, creation, and implementation of systems to meet current and future user requirements.

Required Education & Experience:

• Undergraduate degree in engineering or computer science discipline and/or equivalent experience/certification
• 5+ years’ progressive experience in information technology engineering
• 3+ years of engineering experience with Microsoft 365 Collaboration Products that developed expertise in:
• online services, configurations, and licensing
• Collaboration tool administration (e.g., Box, SharePoint, One Drive, Teams)
• File & Folder sharing
• PowerShell and experience working with Graph API
• Knowledge of how M365 integrates with Microsoft 365 security tooling, as well as other security tooling such as Splunk, Crowdstrike, etc
• 2+ years’ experience in Agile delivery, user-centered design, design thinking, heuristic analysis, and Riskiest Assumption Testing methods
• 2+ years’ experience integrating emerging technology business using both on premise and cloud infrastructure preferably in a large, global business

Other Attributes and Preferred Qualifications/Experience:

• Strong attention to detail with an ability to operate effectively across competing priorities
• Demonstrated ability to perform independently as a member of a team and through cross functional initiatives.
• Demonstrated critical thinking skills
• Experience in researching emerging technologies and trends, contributing to security standards and implementations
• Excellent verbal and written communication skills
• Related certifications (Box Certified Professional, Microsoft)
• Understanding of identity management via Microsoft Active Directory and Azure AD services
• Ability to interact with Information Security teams and contribute to best practices for security within all Collaboration Products.
• Understanding of emerging tools, software, applications, and systems within the Collaboration Products ecosystem.

Core Work Activities:

• Participate in property to cloud migrations
• Participate in evaluation, investigation, and testing of new technologies with other teams
• Provides input to the overall architecture, operational governance model of cloud solutions
• Supports analysis of the current environment to detect critical deficiencies and recommend solutions for improvement
• Consults with project teams to assist in identifying when it is necessary to modify services to accommodate project needs
• Partners with cyber and compliance leadership to help ensure that the collaboration products and systems are compliant with all relevant regulations and standards.
• Contributes to engineering, oversight, governance, and tactical direction related to the cloud collaboration services that are required to enable the delivery of IT services
• Contributes input to the overall architecture, operational governance model
• Research, participates in designs, and tests components that are standards based, high performing, highly available, and secure in delivering the required business functionality within Collaboration Products and Services
• Assists in the education of internal and external users on technologies to continually improve the knowledge and skill-base of the organization on how to operate Collaboration Products and Services
• Participates in the evaluation and selection of Collaboration products and services
• Contributes to capacity modeling to ensure systems have the necessary space and resources to perform the business strategy and goals.
• Contributes to capability modeling to align systems strategy and planning with business strategy and goals
• Assists in developing test plans, implementation plans, and project timelines for assigned projects
• Participate in Peer Design Reviews and Design Thinking sessions.

Delivering Technology:

• Assists in quantitative and qualitative analyses for service design processes and projects.
• Participates with the Service Delivery and Transition teams in planning and coordinating implementation, reviewing quality control of systems functional design, usability, functionality, and implementation.
• Coordinates with appropriate IT and vendor relation teams.
• Supports, implements, and promotes standard configuration and change management, processes and practices

IT Governance:

• Follows all defined standards and processes (i.e. IT Governance, SM&G, Architecture, etc.), and provides input for improvements to the appropriate process owners as needed
• Maintains a proper balance between business and operational risk
• Follows the defined project management standards and process
• Aids in the development of test plans, implementation plans, and project timelines for assigned projects

Managing Projects and Priorities:

• Think creatively and practically to develop, execute, and implement new project plans.
• Generates and provides accurate and timely results in the form of reports, presentations, etc.
• Plans, develop, implement, and evaluate the quality of operations.

Delivering on the Needs of Key Stakeholders:

• Understands and meets the needs of key stakeholders.
• Communicate concepts in a clear and persuasive manner that is easy to understand.
• Demonstrates an understanding of business priorities.
• Supports achievement of performance goals, budget goals, team goals, etc.

Providing Technical Support and Consultation:

• Provides recommendations to improve the effectiveness of processes and programs.
• Demonstrates advanced knowledge of job-relevant issues, products, systems, and processes.
• Demonstrates advanced knowledge of function-specific procedures.
• Applies knowledge/judgment to achieve business goals.
• Foresees identifies and resolves problems.
• Keeps up-to-date technically and applies new knowledge to job.
• Performs other reasonable duties as required for this position.

Education and Certifications:

• Graduate degree in Computer Science or Engineering

Work location: Hyderabad, India.

Work mode: Hybrid

Marriott’s core values:

At Marriott, our core value make us who we are. We believe that success is never final. As we change and grow, the beliefs that are most important to us stay the same—putting people first, pursuing excellence, embracing change, acting with integrity, and serving our world. Being part of Marriott Tech Accelerator means being part of a proud history and a thriving culture.