Senior System Administrator

Purpose of the Job

We are looking for a System Administrator responsible for configuration and maintenance of computer systems for Eruvaka. The role usually sits within the IT department but works closely with a number of teams throughout the business to ensure unified performance and operation.

Responsibilities

• Install, configure, and maintain software and hardware
• Manage/troubleshoot systems, network servers and technology tools
• Ensure security through access controls, backups, and firewalls
• Asset and Mail service management
• Office 365 management
• Network management of LAN, WAN & SDWAN.
• Optimize processes and lead process improvement
• Ensure systems are secure and protected from breach or viruses
• Create automation tools / scripts for system administration activities
• Ensure alignment to Corporate IT rules and guidelines
• Build an internal wiki with technical documentation, manuals and IT policies
• Monitoring system performance to ensure everything runs smoothly and securely
• Perform routine/scheduled audits of the systems, including all backups
• Analyze service and tool needs, evaluate systems, identify gaps, and suggest solutions for efficiency and scalability.
• Track IT inventory (hardware, software, licenses) and manage procurement and disposal processes.
• Lead IT initiatives with project management skills to enhance operations and collaboration.
• Knowledge of cybersecurity best practices and compliance standards (e.g., ISO 27001, GDPR).
• Disaster recovery planning & implementation to ensure business continuity during system failures or data loss
• Conduct regular audits on IT inventory, systems, and backups to ensure compliance and security.
• Ensure governance of IT processes, ensuring adherence to policies, standards, and best practices.
• Project management skills (or familiarity with project management tools) to lead IT-related initiatives, which can improve IT operations and collaboration.
• Training staff on the use of new technology and offering support as needed
• Provide IT Support to all the employees following SLAs.

Qualification, Experience and Skills required:

• Bachelor’s degree in computer science, Information Technology, related technical field, or equivalent practical experience
• Minimum 5 years’ experience as System Administrator
• Professional Certifications (ITIL and MCSA are plus)
• Proven experience as a System Administrator, Network Administrator, or similar role
• Experience with databases, networks (LAN, WAN) and patch management
• Experience with the hardware- FortiGate Firewalls, Switches, Access Points.
• Experience with project management tools- ServiceNow, Clickup, ERP System (Odoo)
• Vendor Management – Hardware, software, Services and ISP services
• Expert-level knowledge of system security (e.g., intrusion detection systems) and data backup/recovery
• Ability to create scripts in Python, Perl, or other languages
• Ability to create PowerBI dashboards.
• Power Shell, VB Script, Java Scripting is a plus.
• Familiarity with various operating systems and platforms
• Problem-solving attitude, resourcefulness, and exceptional communication skills

Ability to take quick decisions while working independently