Senior Solution Integrator (Cloud Native Operations) Engineer)

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About this opportunity:

Ericsson is a global leader in communications technology and services. Our mission is to enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt, and scale. We are committed to shaping the future of mobile communications and empowering industries to thrive with the next wave of digital transformation.

We are looking for Solution Integrator at Ericsson, you will play a crucial role in ensuring the seamless integration and operation of applications within our network infrastructure. You will be responsible for providing application support, troubleshooting incidents, conducting root cause analysis, and performing operational acceptance tests. Additionally, you will collaborate with cross-functional teams to drive improvements, ensure post-project activities are completed successfully, and contribute to the overall technical understanding of end-to-end solutions.

The role is flexible to be hired at Noida, Gurugram and Bangalore

What you will do:

• Provide application support by handling incidents and service requests.
• Conduct troubleshooting and root cause analysis to resolve issues efficiently.
• Perform application operation tasks to ensure smooth functioning.
• Execute operational acceptance test activities to validate system performance.
• Work with various operating systems including Windows, Linux, iOS, and Android, as well as databases.
• Utilize Kubernetes experience to enhance application integration and monitoring.
• Demonstrate a good command of written and spoken English to effectively communicate within the team and with stakeholders.
• Leverage telecom knowledge, especially in RAN (Radio Access Network) and Core Network, to contribute to project success.
• Familiarity with MS Azure and Amazon AWS is advantageous.
• Possess ITIL certification to adhere to best practices in IT service management.
• Prepare system tests, module tests, and acceptance tests to ensure quality deliverables.
• On call support required (once a month)
  
  

The skills you bring:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Years of experience (5-8 years) of experience.
• Proven experience in application support, troubleshooting, and operational activities.
• Strong knowledge of Kubernetes .
• Proficiency in written and spoken English.
• Telecom knowledge, particularly in RAN and Core Network, is highly desirable.
• Familiarity with MS Azure and Amazon AWS is a plus.
• ITIL certification preferred.
• Experience in system testing and acceptance testing.
• Ability to work collaboratively in a SAFe environment.
• Basic understanding of MongoDB Atlas.
• Excellent problem-solving and communication skills.
• Scripting and coding proficiency is advantageous.
  
  

Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: India (IN) || Gurgaon

Req ID: 781829