Senior Software Engineer- Ansible, Apigee, puppet
Actively Reviewing the ApplicationsWells Fargo
India, Karnataka
Full-Time
On-site
Posted 3 hours ago
•
Apply by June 16, 2026
Job Description
About This Role
Wells Fargo is seeking a Senior Software Engineer.
We are looking for an experienced and fully hands-on Application Support Engineer with deep understanding of Reliability Engineering (SRE) principles, and considerable practical experience implementing them in complex enterprise environments, to join our WIMT Platform team. This Application Support Engineer / SRE will assume Operational Ownership (in partnership with Software Development and Business owners) of a subset of WIMT systems and applications, with the primary focus on improving Reliability and Supportability -- by acquiring deep understanding of the in-scope systems, and using SRE principles to operate them.
Ideal candidate enjoys and takes pride in solving complex technical problems, using creative approaches to troubleshooting and weakness analysis, automating routine or risky manual operations, sharing knowledge and experience with colleagues, and leading others by personal example. Candidate will join a passionate engineering Team that combines various skillsets and experiences as Systems Engineers, Software Engineers and Infrastructure Engineers, to achieve strategic reliability and everyday operational health goals. Additional key responsibilities are listed below.
In This Role, You Will
R-521632
Wells Fargo is seeking a Senior Software Engineer.
We are looking for an experienced and fully hands-on Application Support Engineer with deep understanding of Reliability Engineering (SRE) principles, and considerable practical experience implementing them in complex enterprise environments, to join our WIMT Platform team. This Application Support Engineer / SRE will assume Operational Ownership (in partnership with Software Development and Business owners) of a subset of WIMT systems and applications, with the primary focus on improving Reliability and Supportability -- by acquiring deep understanding of the in-scope systems, and using SRE principles to operate them.
Ideal candidate enjoys and takes pride in solving complex technical problems, using creative approaches to troubleshooting and weakness analysis, automating routine or risky manual operations, sharing knowledge and experience with colleagues, and leading others by personal example. Candidate will join a passionate engineering Team that combines various skillsets and experiences as Systems Engineers, Software Engineers and Infrastructure Engineers, to achieve strategic reliability and everyday operational health goals. Additional key responsibilities are listed below.
In This Role, You Will
- Lead moderately complex initiatives and deliverables within technical domain environments
- Contribute to large scale planning of strategies
- Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments
- Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures
- Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements
- Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals
- Lead projects and act as an escalation point, provide guidance and direction to less experienced staff.
- Operational Ownership / Application Support:
- Maintain system operational knowledge (functional and technical)
- Understand and monitor system operation, ensure optimal availability, functional health, and performance (driven by SLO/SLA)
- Triage alerts, respond to incidents, perform root cause analysis (troubleshooting)
- Handle users' questions and requests related to business systems (not a Desktop Support)
- Change requests implementation (manual deployment steps, overall deployment coordination)
- BCP planning and implementation
- Ensure continuous improvements of operational processes and methods
- Reliability Engineering:
- Analyze system's monitoring and observability needs (technical, functional, business), and create or adjust logging, monitoring, alerting and analytics solutions to cover those needs
- Use understanding of software engineering (system code) and infrastructure to improve the depth and quality of root cause analysis (troubleshooting)
- Partner with Architecture, Infrastructure and Development teams to influence decisions that impact reliability and supportability
- Identify routine or risky manual operations, and create automation solutions (scripting, tooling) or influence fixing the sources of manual work (as appropriate)
- Drive deeper post-incident reviews for major incidents, to learn and improve
- Engage in weakness research and analysis, and architectural reviews, to use deep knowledge of production operation to suggest improvements
- Use deep knowledge of production operation to create detailed high-quality stories and tasks on DEV owners' backlog, with the focus on reliability and supportability
- Ensure continuous improvements of systems' reliability and supportability
- 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4+ years of software engineering experience
- 4+ years of application production support experience
- Education BS/BA degree or higher
- An industry-standard technology certification
- Strong verbal, written, and interpersonal communication skills
- 3+ years of experience with Cloud technologies
- Knowledge and understanding of Site Reliability Engineering (SRE) concepts
- 3+ years of Agile experience
- Advanced scripting skills specifically around automation, log rotation, data collection, error collection and alerting
- Scripting and automation experience
- Experience with complex business logic and dependencies
- 3+ years of CI/CD automation and configuration experience (DevOps / pipeline automation)
- 3+ years of experience with ITSM processes (e.g. Incident Management, Change Management, Asset Management and Configuration Management)
- Hands-on experience with writing / maintaining technical documentation such as fixlogs, runbooks, knowledge base, architectural diagrams
- Hands-on experience with system administration across multiple platforms
- Hands-on experience with one or more software development languages: Java, JavaScript, Ruby, Python, JSON, Angular, NodeJS, .Net/C#
- Hands-on experience with one or more CI/CD automation tools: Jenkins, Gradle, Maven, Git, SonarQube, Artifactory, Ansible, Puppet, Apigee
- Hands-on experience with one or more process management and scheduling tools: Autosys, ControlM
- Hands-on experience with one or more Monitoring/Observability/APM/Analytics tools: Splunk, Elastic, Kibana, Grafana, Prometheus, AppDynamics, Dynatrace, New Relic, DataDog, Kafka, CloudWatch, Jaeger, Zipkin, Big Panda, TrueSight
- Hands-on experience with one or more Server OS: Windows, Linux, Unix, Mainframe
- Hands-on experience with one or more Cloud and virtualization technologies: Azure, GCP, AWS, PCF, PKS, Kubernetes, OpenShift, VMware
- Hands-on experience with one or more Data storage, management and messaging technologies: Kafka, IBM MQ, Apache Airflow, Logstash, Spark, Oracle, SQL, MongoDB, Cassandra, Hadoop, Cloudera, AWS EMR, S3
- Hands-on experience with one or more Testing Frameworks: Selenium, JMeter, Blazemeter, Performance Center, Perfecto, Cucumber, Gherkin, ALM, Gremlin, Chaos Monkey, Chaos Toolkit, Simian Army, Toxi Proxy
- Working knowledge of TCP/IP networking, experience analyzing packet captures to assist in troubleshooting
- Working knowledge of Internet technologies: routing, NAT, firewalls, load-balancing, proxies, web servers
- Ability to work additional hours as needed
- Ability to work on call as assigned
- Flexibility to work in a 24/7 environment, including weekends and holidays
R-521632
Required Skills
Communication
Engineering
Networking
Data Collection
Troubleshooting
Documentation
Git
JavaScript
Agile
Automation
Compliance
Monitoring
MongoDB
Python
Root Cause Analysis
SQL
Training
Angular
Coordination
AWS
Research
Scheduling
Firewalls
Ruby
Cassandra
Jenkins
Kubernetes
Ansible
Puppet
Prometheus
Grafana
Splunk
VMware
Hadoop
Spark
Kafka
Change Management
LESS
Azure
OpenShift
SonarQube
Airflow
JSON
Datadog
New Relic
AppDynamics
Dynatrace
Logstash
Kibana
Incident Management
Technical Documentation
DevOps
CI/CD
System Administration
Testing
Selenium
Linux
Windows
Apache
Process management
Analytics
Asset Management
Unix
Administration
Reliability Engineering
EMR
Server
Apache Airflow
Cucumber
Software engineering
Military experience
Scripting
ITSM
Maven
Toolkit
Servers
NAT
Business Systems
Virtualization
ALM
Writing
Military
Proxy
Server OS
Configuration management
Routing
Cloud technologies
Relic
TCP
Business logic
Testing frameworks
Artifactory
Logging
IBM MQ
Panda
Mainframe
APM
Gradle
Pipeline automation
Jmeter
Analytics tools
Perfecto
Architectural reviews
Elastic
Proxies
APIGEE
Gherkin
SRE
Java
Army
Storage
Observability
Desktop Support
Backlog
Incident
Autosys
Production support
Dependencies
Scheduling tools
Log rotation
Internet Technologies
Chaos Monkey
Configuration
ControlM
Zipkin
Application support
Research and analysis
Continuous improvements
Interpersonal Communication
PCF
Data storage
Performance Center
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