Senior Sales Advisor

Company Description

Da Milano is a luxury leather accessories brand established in 1989, known for its distinctive design and superior quality. Offering a wide range of products, including handbags, travel bags, wallets, and office essentials, the brand provides a balance of luxury and affordability. With over 85 stores across Asia and the Middle East, including 21 airport locations, Da Milano serves a global clientele, offering seamless shipping worldwide. The company prides itself on its advanced manufacturing facilities, skilled workforce, and its ability to produce over 300 unique designs per season. Da Milano also stands out with its lifetime service warranty and a reputation for innovative leather colors and craftsmanship.

Role Description

This is a full-time on-site role for a Senior Sales Advisor based in Raipur. The Senior Sales Advisor will be responsible for promoting and selling Da Milano products to customers, delivering exceptional customer service, and ensuring a personalized shopping experience. Additional responsibilities include guiding and mentoring junior sales staff, assisting in achieving sales targets, maintaining visual merchandising standards, and contributing to a positive and professional store environment. The role requires building strong customer relationships and addressing customer queries or concerns effectively.

Qualifications

• Strong interpersonal and communication skills to build rapport with customers and colleagues
• Proven customer service expertise to deliver exceptional shopping experiences
• Proficiency in sales techniques and achieving sales targets
• Ability to train and guide junior team members to elevate team performance
• Attention to detail and organizational skills to maintain store presentation and operations
• Prior experience in luxury retail sales is preferred
• Passion for fashion and an understanding of current market trends