Senior QA Engineer

Job Description

We are looking for a Senior QA Engineer with strong hands-on experience in web application testing , test automation , and team coordination within a software services setup. The role involves planning and executing test activities, mentoring junior QA members, ensuring high-quality deliverables, and collaborating closely with development and cross teams. The ideal candidate should combine deep technical QA knowledge with leadership and communication skills. Test Planning & Execution Analyze project requirements and create detailed test plans, test cases, and test data. Perform manual testing of web and mobile responsive applications, covering functionality, UI, performance, and regression testing. Conduct end-to-end testing from requirement analysis to production release validation. Ensure test coverage aligns with project scope and client expectations. Automation & Tools Develop, execute, and maintain automation scripts using tools like Selenium, Cypress, or Playwright. Identify candidates for test automation and improve automation framework efficiency. Support integration of test automation into CI/CD pipelines (e.g., Jenkins, GitHub Actions, Azure DevOps). Team Leadership & Mentoring Lead a small QA team (2?5 members) in planning and executing test activities across multiple projects. Review team test cases, provide feedback, and ensure adherence to QA standards and best practices. Conduct regular knowledge-sharing sessions and support the team?s skill development. Monitor QA progress, allocate tasks, and report updates to the QA Lead or Project Manager. Communication & Collaboration Collaborate with developers, designers, project managers, and clients to ensure seamless quality assurance across project phases. Participate in sprint planning, stand-ups, and review meetings in an Agile environment. Escalate risks, blockers, or quality issues promptly with clear documentation. Provide QA sign-offs and support client UAT (User Acceptance Testing) activities. Process & Documentation Maintain detailed test documentation (test cases, bug reports, traceability matrix). Contribute to continuous improvement of QA processes, templates, and standards. Ensure defect tracking and closure through JIRA or equivalent tools. Participate in root cause analysis and preventive action planning for recurring issues. Education Bachelor?s degree in Computer Science, Information Technology, or a related field. ISTQB or equivalent certification is an added advantage. Experience 5?8 years of experience in software testing (manual + automation). At least 1?2 years of experience in leading a QA team or acting as a senior point of contact for QA activities. Proven experience in web application and responsive UI testing in IT services or digital agency projects. Technical Skills Automation Tools: Cypress, Playwright or selenium Testing & Management Tools: JIRA API Testing: Postman, Swagger, or similar tools. Understanding of CI/CD workflows and Agile/Scrum methodologies. Strong knowledge of cross-browser, responsive, and compatibility testing. Familiarity with SQL queries and backend validation is a plus. Soft Skills Strong communication and client coordination skills. Leadership and mentoring capabilities. Excellent problem-solving and analytical mindset. Detail-oriented and committed to quality and deadlines.