Senior Network Engineer

Actively Reviewing the Applications

Wells Fargo

India, Telangana Full-Time On-site

Posted 1 day ago • Apply by June 11, 2026

Job Description

About This Role

Wells Fargo is seeking a Senior Network Engineer.

The L1 Senior Network Engineer is responsible for delivering advanced frontline network support, ensuring high availability, performance, and reliability of the enterprise network. This role acts as a senior member within the L1 tier—providing deeper technical troubleshooting, guiding junior engineers, maintaining operational excellence, and ensuring timely incident response and escalation. The engineer supports incidents, service requests, monitoring alerts, and day‑to‑day operational tasks across LAN, WAN, Wi‑Fi, firewall connectivity, and network monitoring systems.

In This Role, You Will

Lead or participate in implementing network security policies across routers and firewalls
Manage production networks including Internet Protocol backbone, data centers and edge pops across the globe
Ensure the continuous availability of all data network services
Identify gaps, risks and issues and navigate organizational structure to resolve them
Perform quarterly proactive network testing to ensure proper functioning and reliability of the network
Investigate and remediate network capacity related issues
Apply knowledge of security and regulatory policies to design and implement foolproof secured network solutions
Provide resolution information and work with other teams to complete impact analysis
Deliver comprehensive and maintenance plans for change management review and approval
Mentor and train network operations team in the installation, configuration, and maintenance
Partner cross-functionally with other Product Infrastructure teams in order to continuously improve and apply standards and policies relevant to operational excellence

Required Qualifications

4+ years of Network Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications

Incident Management & Troubleshooting
Respond to and triage network alerts, connectivity issues, and performance degradations.
Perform advanced L1/L1.5 troubleshooting across:

LAN/WAN
Routers/switches
SD‑WAN
Wireless (APs/controllers)
VPN (IPSec/SSL)
DNS/DHCP
Basic firewall access issues

Conduct initial diagnostics and drive issues to resolution or escalate to L2/L3 as needed.
Document incidents clearly with root-cause notes, evidence, and resolution steps.
Operational Support
Execute approved operational tasks such as:

Port activations
VLAN assignments
Cabling checks
Device health validations
Basic config reviews under guidance

Perform daily, weekly, and monthly health checks of network devices and circuits.
Support scheduled maintenance activities and perform post‑change validations.
Identify recurring issues and flag them for problem management.
Monitoring & Reporting
Monitor network health and alerts using NMS tools (SolarWinds, PRTG, Cisco Prime, Zabbix, etc.).
Track WAN link performance, device uptime, interface utilization, and error conditions.
Prepare daily/weekly reports on incidents, performance trends, and operational KPIs.
Assist in early detection of issues and proactive mitigation.
Documentation & Compliance
Maintain up‑to‑date network inventory, diagrams, and SOPs.
Follow ITIL operational standards—Incident, Change, Request, and Problem.
Update knowledge base articles and provide inputs for continuous improvement.
Ensure compliance with security and audit requirements.

Job Expectations

Strong understanding of TCP/IP, routing, switching, VLANs, STP, VPN basics.
Exposure to Cisco/Juniper/Arista networking platforms.
Hands-on experience with:

DHCP, DNS
NAT
OSPF/BGP fundamentals
Access lists & basic firewall troubleshooting

Experience with network monitoring tools (SolarWinds, PRTG, etc.).
Familiarity with SD‑WAN technologies (Cisco Viptela, Fortinet, Aruba, etc.) is a plus.
Strong analytical and troubleshooting skills.
Clear and professional communication with technical and non‑technical stakeholders.
Ability to mentor junior team members and guide them through troubleshooting.
Organized, detail‑oriented, with strong documentation skills.
Comfortable working in rotating shifts and supporting 24×7 operations.
Bachelor’s degree in engineering, Computer Science, or equivalent experience.
3–5 years of experience in network operations or support.
Certifications preferred: CCNA (required)/ CCNP (advantageous)/ ITIL Foundation (preferred)
Strong sense of ownership and accountability.
Ability to remain calm during major incidents.
Eagerness to learn and grow into higher engineering roles (L2/L3).
Experience in enterprise or global network environments.
Strengthens frontline operational stability.
Reduces incident resolution time (MTTR).
Ensures consistent monitoring and rapid response.
Supports business continuity by stabilizing connectivity services.
Acts as a bridge between junior L1 engineers and advanced L2/L3 teams.