Senior Manager, QA

In this role you’ll / Your main responsibilities

Common accountabilities

• Manage the budget and support the outcomes of a medium‑sized team or multiple teams, including resource planning and team development.
• Contribute to mid‑ and long‑term planning by understanding the broader business environment and supporting department direction.
• Work independently with guidance available when needed, escalating issues when appropriate.

Specific accountabilities

Business understanding / Accountability

• Define and share the team’s roadmap and direction in line with department and company objectives.
• Report on team activities and support progress toward agreed goals.
• Take responsibility for team outcomes within your area.
• Develop plans and priorities that address resource needs and operational requirements.
• Suggest relevant improvements to processes, workflows, and operational models while managing budget considerations appropriately.

Technical excellence

• Support the investigation and resolution of production issues and customer inquiries.
• Collaborate with software development, architecture, solutions, and Quality Assurance (QA) teams to help design reliable and efficient systems.
• Help assess and reduce the environmental impact of tested applications and QA activities.
• Provide the team with the tools, information, and support needed to apply the test strategy defined by QA managers and Principal QA engineers.
• Depending on team needs, contribute to activities typically handled by a QA manager or Principal QA engineer.

Communication

• Ensure clear and consistent communication to team members about company and organizational updates.

About the ideal candidate

• You bring experience leading teams and supporting shared outcomes.
• You have a solid understanding of business needs and how technical and operational work connects to wider goals.
• You collaborate effectively across multi‑disciplinary teams.
• You communicate clearly and supportively with diverse groups.
• You are comfortable working independently with support available as needed.

What we can offer you

• A critical mission and purpose – At Amadeus, you’ll power the future of travel with meaningful impact.
• A truly global DNA – Work in a global environment shaped by diverse people, processes, and cultures.
• Great opportunities to learn – Grow through on‑the‑job learning, formal programs, and everyday interactions.
• A caring environment – We support both your professional and personal well‑being.
• A complete rewards offer – Competitive compensation with salary, bonus, caregiving, and health benefits.
• A flexible working model – Work in the way that enables you to thrive.
• A diverse, equitable, and inclusive community – We foster belonging and fair treatment for all.
• A reliable company – We value trust and long‑term relationships with our people and partners.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.