Senior Manager - Logistics and Warehouse

About The Company

Leading manufacturer and supplier of packaging and disposable products such as aluminium foil, cling wrap, tissue paper, paper cups and other food containers, serving HORECA, hospitality and retail channels across western India. The company has 150+ employees and an extensive dealer and distributor network.

Job Title : Manager - Senior Manager - Warehouse and Logistics

Job Location : Mahim, Mumbai

Purpose

The role is responsible for managing day-to-day operations, ensuring timely delivery of materials to customers, building and developing the operations team for a Rs 200 crore business, and implementing systems and processes to support rapid growth while improving operational efficiencies.

Principal Accountabilities

• Make Operations & Client Servicing a key differentiator for the company.
• Oversee end-to-end operations including logistics, warehouse management and customer servicing across 7 distribution centers.
• Lead, coach and develop depot and operations teams to improve performance and ensure consistency of service.
• Ensure timely availability of material at distribution centers by balancing service levels with optimal inventory to minimize working capital and storage costs.
• Design and implement systems and processes for customer service, inventory control, loss prevention and stock lifecycle management to reduce pilferage, damage and obsolescence.
• Regularly visit depots to audit operations, implement best practices and drive productivity improvements.
• Develop efficient daily vehicle routing and delivery plans to improve service speed and optimize resource utilization.
• Produce and analyze MIS reports to monitor depot performance, including cycle counts, vehicle utilization, fuel consumption, inventory discrepancies, petty cash usage and open sales orders.
  
  

Key Skills & SEO Keywords

• Logistics Management, Warehouse Management, Supply Chain Management
• Inventory Management, Stock Reconciliation, Cycle Counting, FIFO/LIFO
• Transportation Management, Route Optimization, Last-mile Delivery, Fleet Management
• WMS (Warehouse Management Systems), TMS (Transportation Management Systems), ERP (SAP/Oracle)
• Order Fulfillment, Distribution Center Operations, 3PL Management, Carrier & Vendor Management
• MIS Reporting, KPI Tracking, Data Analysis, Advanced MS Excel (Pivot, VLOOKUP, Macros)
• Loss Prevention, Shrinkage Control, Quality & Damage Control, Reverse Logistics
• Team Leadership, Coaching, Stakeholder Management, Process Implementation
• FMCG/HORECA Distribution, Packaging & Disposable Goods Logistics, E-commerce Fulfillment
  
  

Major Contact With

• Warehouse and Logistics Team
• Operations Team
• External vendors and field officers
• Sales Team
  
  

Qualification and Experience

• Graduate with additional qualifications in Operations Management preferred.
• Minimum 5 years of experience managing operations or in a similar role within a distribution, FMCG or e-commerce company.
• Proven track record in delivering results across the responsibilities listed above.
• Practical experience with WMS/TMS and ERP systems (e.g., SAP/Oracle) and implementing process improvements.
• Strong analytical skills and experience producing and interpreting MIS and KPI reports; advanced Excel capability preferred.
• Experience working with 3PL partners, transport vendors and last-mile delivery networks.
• Strong persuasive communication, influencing and stakeholder management skills.
• Excellent relationship-building and collaborative teamwork abilities; demonstrated people leadership experience.
  
  

Salary : Rs. 18.0 LPA

Skills: operations,fast-moving consumer goods (fmcg),logistics planning,warehouse control