Senior Executive-Collections

This job is with MARSH , an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

We are seeking a talented individual to join our Collections team at Mercer Mettl. This role will be based in Gurgaon. This is a hybrid role that has a requirement of working at least three days a week in the office.

Senior Executive - Collections

We are seeking an candidate who will be leading Government/PSU collections and reconciliation for key accounts, ensuring timely payment realization, full compliance with government billing norms, accurate financial reporting, and efficient cross-functional coordination with Sales, Finance, and Procurement teams

We Will Count On You To

Responsible for leading Government/PSU collections and reconciliation for key accounts, ensuring timely payment realization, full compliance with government billing norms, accurate financial reporting, and efficient cross-functional coordination with Sales, Finance, and Procurement teams

• Government Collections
  
  

Oversee end-to-end collections cycle for Government, ensuring adherence to payment terms, ageing-reduction targets, and statutory compliance.

Establish and drive collection frameworks aligned with tender terms, government procurement guidelines, and contract SLAs.

Manage escalations with senior government officials, finance wings, and procurement departments to ensure timely payment release.

• Reconciliation & Financial Reporting
  
  

Lead Complex Account Reconciliations For Large Government Clients, Including

Ledger-to-ledger reconciliation

Collection-invoice matching

Advances, retentions, deductions

TDS/GST adjustments

Review ageing buckets for high-value government accounts and prepare analytical reports, risk flags, and actionable recommendations for management.

• Stakeholder & Relationship Management
  
  

Act as the primary liaison between Sales, Finance, Legal, Ops, and Government bodies for all collection, billing, and payment-related matters.

Build robust relationships with key government stakeholders through regular follow-ups, review meetings, and compliance updates.

• Process Improvement & Digitization
  
  

Identify gaps in the collections process and implement automation, tracking dashboards, and SOP improvements.

Develop standardized procedures for government account reconciliation, advance tracking, credit note issuance, and dispute resolution.

What You Need To Have

• 5+ years of collections, reconscilations & financial reporting.
• Experience within Government/PSU collections
• Excellent communication and presentation experience.
• Experience of working across teams
  
  

What Makes You Stand Out

• Excellent verbal and written communication skills, comfortable interfacing with business users
• Good client management skills
• Able to work independently
  
  

Why Join Our Team

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
  
  

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com , or follow on LinkedIn and X.

Mercer Assessments business, one of the fastest-growing verticals within the Mercer brand, is a leading global provider of talent measurement and assessment solutions. As part of Mercer, the world's largest HR consulting firm and a wholly owned subsidiary of Marsh McLennan-we are dedicated to delivering talent foresight that empowers organizations to make informed, critical people decisions. Leveraging a robust, cloud-based assessment platform, Mercer Assessments partners with over 6,000 corporations, 31 sector skill councils, government agencies, and more than 700 educational institutions across 140 countries. Our mission is to help organizations build high-performing teams through effective talent acquisition, development, and workforce transformation strategies. Our research-backed assessments, advanced technology, and comprehensive analytics deliver transformative outcomes for both clients and their employees. We specialize in designing tailored assessment solutions across the employee lifecycle, including pre-hire evaluations, skills assessments, training and development, certification exams, competitions and more. At Mercer Assessments, we are committed to enhancing the way organizations identify, assess, and develop talent. By providing actionable talent foresight, we enable our clients to anticipate future workforce needs and make strategic decisions that drive sustainable growth and innovation

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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