Senior Contract Analyst

Job Summary/Goals

The role of Commercial contract management is to ensure that the JLL REMS business has access to accurate and up-to-date information regarding corporate contracts and property management agreements, including key data such as critical dates (renewals, expirations, and milestone deadlines) as well as core commercial and contractual data points including management fees, fees at risk, savings and payment terms. With this data we are able to support the business in actively managing contractual risk and opportunities across the client base, as well as supporting the business in making informed decisions regarding new client opportunities.

The Contract Analyst role will be responsible for managing and maintaining all aspects of the contract database. This includes abstracting critical and key information and data from client contracts and other contract documentation (using both AI and manual reads) to abstract information into various database systems. The role will liaise with internal parties to obtain appropriate contract documentation and work closely with colleagues within Commercial to ensure workload is completed in a timely and accurate manner and escalate issues where required.

Additional Responsibilities

Once you gain expertise in your role, an essential part of the role will involve documenting business processes, identifying potential areas for improvement, working as part of the wider Commercial team to deliver holistic objectives and assessing potential to transfer.

Essential Duties And Responsibilities

Duties & responsibilities

• To abstract critical and key information according to the contract extract template from contracts and other contract documentation (such as amendments or addendums);
• To develop continuous improvement in the abstract process through the use of AI-enabled extract processes alongside more traditional manual contract reads;
• To store individual contract abstracts in an agreed filing structure;
• To transfer abstract information into the contract database system(s);
• To maintain a log and record of contracts requested, in process, tracking status and any open queries;
• To assist in sourcing contract documents where required;
• To use sales pipeline reporting to proactively identify upcoming contracts which will require abstraction;
• To cross check commercial contract data with other potential sources within the business to determine where updates may be required
• To verify and review System Reports and System Data for Accuracy and Completeness;
• To perform contract document reviews for completeness to be able to abstract;
• Work closely with internal stakeholders to resolve document/abstraction related queries.
  
  

Other required tasks may include;

• Assisting with Database Report preparation and circulation;
• Sourcing documents and portfolio information;
• Recording received contract documentation and information;
• Identifying queries, data gaps and missing information;
• To perform Compliance Required Activities
  
  

Performance objectives

• Ensure the agreed KPIs (productivity, quality and turnaround time) are met;
• Where database reporting is to be done; ensure the agreed reporting KPIs are met;
• Provide excellent service to internal stakeholders
  
  

Skills

• Sound computer skills in Microsoft Office (MS Word, Excel, Outlook)
• Excellent verbal and written communication skills
• Strong organizational and interpersonal skills
• Flexibility / adaptability: readiness to change, receptivity to new ideas
• Should be able to effectively manage workload and prioritise tasks
• Able to provide solutions and strategies for client needs and concerns when required
• Attention to details, high on workplace ethics and integrity
• Innovative thinking
• Interest in reading, strong comprehension and paraphrasing skills
• Self-motivated and a strong team player
  
  

Competencies

Impeccable expertise

We’re looking for university graduates, having with at least 1-3 years of experience ideally in a related role. It would be wonderful if you’ve worked in commercial real estate or have any experience in working with corporate contract documents or contract management.

Immaculate knowledge

You should possess sound computer skills in Microsoft Office (MS Excel, Outlook), strong project management skills, excellent verbal and written communication skills, strong organizational and interpersonal skills, demonstrated ability to maintain and manage accurate data and to prioritise work within tight operational deadlines, readiness to change, receptivity to new ideas, able to provide solutions and strategies for client needs and concerns when required, Attention to details, high degree of workplace ethics and integrity

Avid reader and fast learner

If you have an interest in reading, strong comprehension and paraphrasing skills, then this job is a perfect match for you. This job involves innovative thinking, effectively managing self and other emotions, self-motivated and a strong team player and delivery of the work in tight operational deadlines. We are looking for a candidate who is highly accountable and work with minimal supervision.