Senior Cloud Engineer

About the Role

We are seeking a Cloud Engineer with around 8+ years of experience, specializing in Azure cloud infrastructure and Linux-based environments, to join our Managed Services team. In this role, the engineer will be responsible for managing customer environments with a strong emphasis on automation, security, cost optimization, and operational excellence.

The ideal candidate should have hands-on experience in Azure, a Linux-first mindset, and a working understanding of DevOps, Terraform, and monitoring tools. Experience working with customer-facing teams or in managed service models is highly desirable.

Key Responsibilities

Customer Operations & Support

• Manage and support customer cloud environments, primarily on Azure.
• Collaborate with cross-functional teams to resolve incidents and implement changes.
• Participate in regular governance calls and support technical discussions with customers.
• Document standard procedures, runbooks, and perform root cause analysis for major incidents.

Cloud Infrastructure Management

• Build and maintain Azure IaaS resources (VMs, VNets, NSGs, Load Balancers, etc.).
• Manage Linux-based workloads, patching, and performance optimization.
• Implement cost optimization strategies using Azure Cost Management and tagging policies.
• Ensure compliance with cloud security best practices (IAM, RBAC, Key Vault, etc.).

Automation & DevOps

• Use Terraform to provision and manage infrastructure.
• Integrate infrastructure deployments into CI/CD pipelines using tools like Azure DevOps or GitHub Actions.
• Manage separate environments (dev/test/prod) with proper state isolation and variable parameterization.

Monitoring & Incident Management

• Configure monitoring and alerting using Azure Monitor, Log Analytics, and third-party tools like Dynatrace.
• Respond to and resolve incidents efficiently, ensuring SLA compliance.
• Contribute to post-incident reviews and drive corrective actions.\

Required Skills & Experience

Technical Expertise

• 5–8 years of experience in cloud infrastructure, with a strong focus on Microsoft Azure.
• Strong hands-on skills in:
• Terraform (or equivalent IaC tool) for provisioning and managing infrastructure.
• DevOps tools (Jenkins, GitLab CI, Azure DevOps, or similar) for pipeline automation.
• Monitoring, logging, and alerting using tools like CloudWatch, Azure Monitor, ELK, Grafana, or Prometheus.
• Exposure to AI workloads, data pipelines, or modern compute frameworks is a plus, or a clear passion to learn these quickly.
• Solid understanding of networking, security, IAM, and cost optimization in cloud environments.

Nice to Have

• Exposure to container platforms (Kubernetes, EKS, AKS).
• Familiarity with multi-cloud cost management tools, AI ML Ops services, and security frameworks (CIS, NIST).
• Certifications like AWS Solutions Architect, Azure Administrator, or Terraform Associate.