Senior Business Analyst (Fintech/ BFSI)

About us: Spocto X (A Yubi Company) is the world’s leading end-to-end debt collection platform focused on digitizing the entire collections process. With Spocto X, your debt collections are made simpler, faster and easier with dignity to the borrower - thus, “Simplifying Collections with Superior Customer Experience”.

Our E2E collections platform - SpoctoX, empowers Financial Institutions with AI, ML, and NLP-Driven Technologies to provide a seamless collections experience. Equipped with path-breaking advanced features, SpoctoX simplifies the collections workflow thereby enhancing recovery outcomes.

Key Responsibilities:

• Engage with stakeholders to identify, analyse, and document business requirements for the implementation of projects.
• Work with the technical teams to configure the platform for onboarding new clients. This may include data migration and configurations for new/existing clients.
• Work closely with the Project Manager and Program Manager to ensure requirements are fully understood and align with the project scope.
• Assist in creating test cases and validation criteria to ensure that implemented solutions meet business requirements.
• Support the user acceptance testing (UAT) process and Go live.
• Prepare and maintain business documentation and user manuals as required.
• Support to the client initially post go live.

Qualifications:

• Bachelor’s degree in Engineering, Information Systems, or a related field.
• Proven experience as a Business Analyst in a product-focused role, preferably with lending background
• 5+ years of experience in business analysis.
• Proficiency in data analysis tools (e.g., Excel, SQL).
• Strong communication and problem-solving skills.
• Experience with project management and process mapping.