Senior Business Analyst - Banking

We are seeking a Senior Business Analyst to join our team, focusing on payments, open banking, and retail banking projects.

You will act as a liaison between development teams and business stakeholders, driving Agile processes and ensuring functional solutions meet client needs. If you have strong experience in SDLC and stakeholder management, apply to join our dynamic team.

Responsibilities

• Gather requirements directly from business and client stakeholders
• Propose feasible functional solutions to meet business needs
• Support acceptance testing and secure client buy-in
• Manage conflicts between business and development stakeholders
• Document software system requirements with end-to-end traceability
• Use project/change management tools to create user stories and acceptance criteria
• Run workshops with business users and summarize action items
• Drive Agile process and ceremonies including SCRUM, Kanban, or SAFe
• Write user stories based on sprint and PI goals
• Facilitate requirements gathering for data movement and cloud environment needs
• Perform gap analysis of databases and document business logic differences
• Diagram complex processes for clearer team discussions
• Guide teams to achieve prescribed goals
• Collaborate with development for requirements feasibility and ambiguity resolution

Requirements

• Strong business analysis experience with 6-10 years
• Experience in requirement gathering, BRD and FRD documentation
• Proven stakeholder management and conflict handling skills
• Experience in payments operations, ISO 20022, open banking, and retail banking domains
• Practical knowledge of SDLC in Agile frameworks such as SCRUM, Kanban, Scrum Ban, or SAFe
• Experience using ALM tools like Jira, Rally, TFS, or ServiceNow
• Ability to write user stories and acceptance criteria using Gherkin BDD approach
• Experience facilitating workshops and summarizing action items
• Skills in gap analysis and business logic documentation
• Experience supporting acceptance testing and test scenario review
• Strong communication and interpersonal skills
• English proficiency at B2 level or higher