Senior Business Analyst

Job Location - Mumbai

Preferred Candidates from Chennai

Requirement/ Skills

• Relevant certifications in Business Analysis (e.g., CBAP, CCBA) and Software Testing (e.g., ISTQB) are highly desirable.
• 4 plus years of experience required.
• Area-specific knowledge: Knowledge of common citizen problems related to government schemes and the ability to translate these problems into solutions using B2C app and Phygital mediums.
• This includes understanding user needs, designing user-friendly interfaces, and ensuring accessibility for diverse user groups.
• Working knowledge of and at least 2 years of experience with B2C mobile hybrid app development and testing. This includes familiarity with hybrid app frameworks, mobile development platforms, and mobile testing best practices.

Roles & Responsibilities

Ensure -

• Alignment of solutions with business needs: Ensures that technical & non-technical solutions effectively address business requirements and strategic objectives.
• Effective communication and collaboration: Ensures clear communication and collaboration between stakeholders and the development team.
• Adherence to industry standards and regulations: Ensures compliance with relevant industry standards and regulations in testing and solution development.
• Quality of deliverables: Ensures the quality of software deliverables through rigorous testing and adherence to quality assurance standards.

Carry out

• Requirements gathering and analysis: Carries out detailed analysis of complex business needs, translating them into actionable workflows, user stories, screen designs, requirement documents etc. for solution implementation (technical and non-technical). This includes gathering information and insights on market trends and customer needs to ensure solutions are relevant and valuable.
• Test planning and execution: Carries out comprehensive test planning, execution, and reporting, including functional, regression, and performance testing.
• Defect tracking and resolution: Carries out systematic tracking and resolution of software defects, collaborating with developers to ensure timely fixes.
• Process improvement: Carries out analysis of existing processes and identifies opportunities for improvement in both development and testing workflows.

Contribute

• Product strategy and roadmap: Contributes to the product strategy and roadmap by providing insights from both a business analysis and testing perspective.
• Go-to-market strategy: Contributes to the go-to-market strategy by assessing product readiness and providing actionable insights from testing.
• Innovation and continuous improvement: Contributes to a culture of innovation and continuous improvement by identifying opportunities for optimization and efficiency.
• Team collaboration and knowledge sharing: Contributes to effective team collaboration and knowledge sharing by actively participating in discussions and documenting key findings.

Competencies

• Citizen-Centric Approach
• Problem-Solving
• Business Acumen
• Result oriented
• Analytical Thinking
• Communication & Collaboration
• Quality Assurance Advocacy
• People Management skills
• Technical Proficiency
• Adaptability.
• Demonstrated success defining and launching excellent products
• Continuous Learning

Focus on measurable results, including revenue growth, market share, and customer adoption

Education:

• Degree: BE/B.tech (Reputed institution)/MBA; Sector specific education is an add-on. However, equivalent work experience may be considered in lieu of formal education.