Senior Billing Specialist

Process client invoices accurately and efficiently across defined Lines of Business (LoB) ensuring compliance with contractual terms, pricing models, and quality standards. Deliver timely invoices supporting revenue recognition and client satisfaction.

Invoice Processing (60%)

• Generate invoices in SAP based on billing data submitted by LoB operations teams
• Validate data completeness and accuracy before invoice creation (client info, pricing, quantities, dates)
• Apply appropriate pricing models (fixed-fee, variable, basis points, T&E, complex) per contract terms
• Process monthly, quarterly, half-yearly, and annual billing cycles per schedule
• Handle advance and arrears billing according to contract terms
• Ensure invoice delivery within cycle time SLA

Quality Control & Escalation Handling (25%)

• Perform self-review checks before invoice finalization (pricing accuracy, tax compliance, formatting)
• Adhere to billing SOPs and quality standards
• Flag exceptions or discrepancies to Team Lead for resolution
• Support quality audits by providing documentation and explanations

Client & Stakeholder Coordination (10%)

• Respond to client inquiries on invoice status, delivery, or formatting
• Coordinate with LoB operations teams on missing or incomplete billing data
• Communicate proactively on delays or issues impacting invoice delivery
• Maintain professional, service-oriented communication style

System & Process Adherence (5%)

• Follow SAP billing workflows and configuration rules
• Report system errors or bugs to Data & Systems Analyst
• Suggest process improvements based on operational experience
• Complete mandatory training and refresher courses

YOUR PROFILE:

• Bachelor's degree in finance, Accounting, Business Administration, or related field (or equivalent experience)
• 5-7 years billing or finance operations experience
• Deep technical understanding of invoicing processes, pricing models, and contract terms
• SAP FI/AR experience preferred
• High attention to detail and accuracy

KEY COMPETENCIES:

• Invoice processing accuracy and efficiency
• SAP navigation and data entry
• Problem-solving and analytical thinking
• Time management and prioritization
• Communication and collaboration
• Adaptability and continuous learning