Senior Analyst- GHRSS Learning and Development (Talent Operations and Performance Management)

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right.

We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive.

At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Founded in 2006, the Gallagher Center of Excellence (GCoE) upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers.

Overview

The Early Talent Operations Coordinator will support the operational and administrative aspects of Early Talent programs at Gallagher. This role involves documenting business processes, coordinating recruitment tasks such as candidate communication and event registration, maintaining SharePoint pages, and managing stakeholder follow-ups. You will also analyze program insights through surveys, generate reports, and identify opportunities to streamline processes for improved efficiency and effectiveness.

Responsibilities

How you'll make an impact

• Capture and document detailed business processes for new initiatives, ensuring smooth and consistent execution through design and implementation.
• Support the operational aspects of various Early Talent programs, including managing stakeholder follow-ups, creating calendar invitations, tracking activities, and generating detailed reports.
• Ability to manage multiple projects and activities simultaneously in a high-volume environment, while balancing competing deadlines and collaborating with various stakeholders.
• Coordinate various recruitment operational tasks, including candidate communication, event registration, and collateral orders coordination with external vendors.
• Maintain the internal SharePoint pages for Early Talent programs
• Support the development and analysis of surveys using survey tools and methodologies to gather actionable program insights and drive data-driven decision-making.
• Identify opportunities to enhance and streamline processes, focusing on increasing efficiency, effectiveness, and adaptability.
• Provide administrative support across programs
  
  

Key Competencies

• Attention to detail
• Process orientation
• Stakeholder management
• Time management
• Proactive communication
  
  

Qualifications

About you

• Bachelor’s degree in Business Administration, Human Resources, or a related field.
• 4-6 years of experience in operations coordination, preferably within HR or L&D.
• Strong organizational and communication skills.
• Proficiency in Microsoft Office Suite and collaboration tools (e.g., SharePoint, Teams, Excel).
• Experience with data tracking and reporting tools is a plus.
• Excellent analytical and problem-solving skills, with the ability to interpret data and provide actionable insights.
• Strong project management skills, with the ability to manage multiple initiatives simultaneously.
• Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  
  

Preferred But Not Required

• Familiarity with survey development tools, methodologies, and data analysis techniques.
• Experience in designing and implementing talent development programs, including leadership development and performance management.
• Proficiency in HRIS and talent management software
• Experience with data tracking and reporting tools
  
  

Additional Information

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level, these benefits may improve:

• Medical Insurance and Parental Medical Insurance
• Accidental Insurance and Life Insurance
• Retirals - Employee Gratuity, Future Service Gratuity benefit - Group Term Life, Employee Provident Fund, National Pension Scheme
• Flexi Benefits Plan – Tax Savings Plans
• Annual Leave/ Maternity & Paternity Leave/ Additional paid ML, Mental Health Day
  
  

Other benefits include:

• Employee Wellness Programs
• Training programs
• And more..
  
  

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.