Security Officer Customer Service Patrol

Overview

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Customer Service Patrol in Hebron, KY, you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. Join Allied Universal at a fast-paced logistics and distribution location, where you will monitor and patrol assigned areas, remain visible to help deter security-related incidents, and support daily operations through strong customer service and communication. This unarmed patrol role offers the chance to work with an agile, reliable, and innovative team that puts people first, values teamwork, and acts with integrity.

Position Type: Full Time

Pay Rate: $15.75 / Hour

Job Schedule

DayTimeMon06:30 AM - 02:30 PMTue06:30 AM - 02:30 PMWed06:30 AM - 02:30 PMThur06:30 AM - 02:30 PMFri06:30 AM - 02:30 PM

What You'll Do

• Provide customer service to visitors, drivers, and site personnel by following security-related procedures, location-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, access concerns, and critical situations in a calm, problem-solving manner, documenting details and communicating with site contacts and/or supervisors as needed.
• Conduct regular and random patrols throughout loading areas, warehouse spaces, parking areas, and perimeter points to help to deter unauthorized activity and identify unusual conditions.
• Monitor entry and exit activity for employees, contractors, and delivery traffic, verifying credentials, directing foot and vehicle traffic, and reporting security-related issues according to post procedures.
• Support daily operations at a logistics and distribution location by observing trailer yards, dock areas, and exterior grounds, and by reporting maintenance, lighting, and/or access control concerns.
  
  

Minimum Requirements

• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.
  
  

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
  
  

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1588662