Salesforce Technical Architect
Capgemini
Job Description
We are looking for an experienced Salesforce Technical Architect / Lead Consultant with strong expertise in Salesforce platform development, architecture, and AI-driven solutions using Agentforce (Salesforce AI Agents). The ideal candidate will be responsible for designing scalable Salesforce solutions, leading development teams, defining technical architecture, and delivering enterprise-scale Salesforce implementations across Sales Cloud and Service Cloud.
The candidate should possess excellent technical leadership skills, strong stakeholder management capabilities, and hands-on experience in Salesforce customization, integrations, deployment, and DevOps practices.
Location : Pune, Chennai and Bangalore
Experience: 12 – 19 Years
Relevant Salesforce Experience: 9 – 15 Years
Key Responsibilities:
- Analyze business requirements and provide scalable technical solutions on the Salesforce platform.
- Design, develop, customize, and implement Salesforce solutions using best practices.
- Lead end-to-end Salesforce implementation and enhancement projects.
- Architect and develop solutions using Salesforce Sales Cloud and Service Cloud.
- Design and implement Agentforce AI Agents, workflows, orchestration, and automation.
- Develop Lightning Web Components (LWC), Aura Components, Apex Classes, Triggers, Flows, and integrations.
- Define technical architecture for complex enterprise Salesforce implementations.
- Implement integrations using REST APIs, SOAP Web Services, and third-party applications.
- Ensure robust exception handling, error management, and system monitoring.
- Conduct code reviews and enforce coding standards and governance.
- Collaborate with business stakeholders, architects, product owners, and delivery teams.
- Prepare and review Technical Design Documents (TDD), Configuration Workbooks, Run Books, and Solution Design documents.
- Support testing, validation, deployment, user adoption, and production rollout activities.
- Provide effort estimation and technical planning for project deliveries.
- Mentor and coach development team members on Salesforce best practices.
- Drive Agile delivery processes and participate in sprint planning, reviews, and retrospectives.
- Provide periodic project status reports to stakeholders and leadership teams.
Required Skills & Experience:
Salesforce Development :
- Strong expertise in Salesforce Configuration & Customization.
- Hands-on experience with Apex, Triggers, Flows, Validation Rules, Approval Processes, and Security Model.
- Extensive experience with Salesforce Lightning Platform, including:
- Lightning Web Components (LWC)
- Aura Components
- Lightning App Builder
- Knowledge of Salesforce governor limits and performance optimization.
Agentforce & AI :
- Hands-on experience with Salesforce Agentforce (AI Agents).
- Experience designing AI workflows, prompts, orchestration, and automation use cases.
- Understanding of Salesforce AI capabilities and enterprise AI adoption.
Integrations
- Strong experience with REST APIs, SOAP Web Services, external system integrations, and middleware-based integrations.
- Expertise in exception handling and integration error management.
Salesforce Clouds :Proven experience with Sales Cloud and Service Cloud implementations.
DevOps & Deployment :
- Experience with Salesforce CLI, Change Sets, VS Code, Git/Bitbucket, and Jenkins.
- Strong understanding of CI/CD pipelines and Salesforce DevOps practices.
Architecture & Delivery :
- Experience designing scalable Salesforce solutions and technical architectures.
- Strong knowledge of integration patterns, enterprise architecture, design patterns, and OOP concepts.
- Experience delivering end-to-end Salesforce implementations in Agile/Scrum environments.
- Familiarity with JIRA, Rally, estimation, planning, and delivery management.
Good to have : Salesforce Certifications such as Architect, Platform Developer, Consultant, or Agentforce certifications will be an added advantage.
Required Skills
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