Salesforce QA Manual Test Engineer

Job Title

Salesforce QA Manual Test Engineer

Job Summary

We are seeking a detail-oriented QA Manual Test Engineer with Salesforce knowledge to validate business-critical Salesforce applications and integrations. This role focuses on end-to-end manual testing of Salesforce functionalities, including Flows, Triggers, Apex jobs, and related platform features, ensuring high-quality releases aligned with business and organizational goals.

Key Responsibilities

• Design and execute manual test scenarios, test cases, and test data for Salesforce features and enhancements.
• Develop and maintain test plans covering Salesforce-specific functionality, including Flows, Triggers, Apex jobs, validation rules, approvals, profiles, and permission sets.
• Perform functional, regression, integration, and UAT support testing for Salesforce releases.
• Validate end-to-end business processes across Salesforce modules and connected systems.
• Identify, log, track, and retest defects; work closely with developers for root cause validation and closure.
• Collaborate with product owners, business analysts, and developers to clarify requirements and acceptance criteria.
• Communicate testing progress, risks, blockers, and resolutions clearly to project stakeholders.
• Participate in Agile ceremonies (sprint planning, daily stand-ups, backlog grooming, retrospectives) and contribute to release readiness decisions.
• Monitor and report quality metrics such as defect leakage, test coverage, pass/fail trends, and regression status.
• Continuously improve QA documentation, test processes, and knowledge sharing within the team.
• Stay current with Salesforce platform updates and QA best practices.

Required Qualifications

• 6+ years of software QA experience, with hands-on manual testing in Salesforce environments.
• Strong understanding of Salesforce platform components, including custom objects, Flows, Triggers, and Apex job behavior from a testing perspective.
• Experience in writing clear test cases, executing regression suites, and managing defects in tools such as Jira, Azure DevOps, or similar.
• Good understanding of Salesforce release cycles and sandbox testing practices.
• Ability to read and interpret business requirements and translate them into test conditions.
• Strong communication and stakeholder collaboration skills.
• Experience working in Agile teams.

Preferred Qualifications

• Salesforce certifications (for example, Salesforce Administrator) are a plus.
• Exposure to Salesforce test automation tools or frameworks (for example, Selenium, Provar, Copado Robotic Testing) is a plus.
• API testing experience (Postman or equivalent) and basic SQL/SOQL knowledge.
• Experience with CI/CD-driven release processes in Salesforce ecosystems.

Success Metrics for the Role

• Reduction in escaped defects.
• High regression coverage and on-time test execution.
• Clear and timely defect reporting and retesting turnaround.
• Improved requirement clarity and test traceability across sprints.