Salesforce Marketing Cloud & Personnalization Consultant

Job Description

We are currently looking for a Salesforce Marketing Cloud & Personnalization Consultant to join our Salesforce practice. You will become part of the Asia Salesforce practice and you will be working on projects comprising of multi-disciplinary team members engaged in a range of Salesforce projects across different business verticals. The Salesforce Marketing Cloud & Personnalization Consultant supports pre-sales activities, deep-dive into new Marketing Cloud products and end-to-end implementation delivery. This includes developing a comprehensive understanding of the Client?s requirements and based on Salesforce product expertise and best practices, designing and delivering a robust Salesforce solution that meets/exceeds requirements and supports the business objectives. The responsibilities include: Conduct technical & functional workshops with the clients (gathering requirements, demos, reviews etc) Capture, understand and analyse client user requirements and objectives Performs ?As-Is? and Fit/Gap analyses to align the Salesforce technology?s offerings and capabilities to the Client business needs and advising client on solution options/offerings Require hands-on implementation work for the clients (configuration) Design and conceptualize business solutions to support client needs Engage internal implementation team on client requirements, solution design, build, testing and solution delivery Develop and deliver documentation deliverables across the project phases (BRD, FSD, Test cases, Training materials etc) Conduct testing and training on implemented solution Forging trusting relationships with team members and client stakeholders Providing support in a pre-sales capacity (demos, proposals) Continually improve on Salesforce product knowledge and expertise Must have 4-8 years of relevant working experience with IT and/or business teams, with 3 years on SFMC Good analysis, critical thinking and solution designing skills with foundation in marketing best practices Deep functional expertise on SFMC : Journey builder, automation studio, content builder, mobile studio, contact builder, email studio, intelligence reports Effective presentation and communication skills (written and oral) Coding experience on HTML-CSS, SQL & AMP scripting Salesforce Marketing Cloud Certifications Highly motivated, resourceful and success oriented Able to work in a multi-discipline, multi-cultural and multi-geolocation team Salesforce Sales, Service Cloud Certifications are good to have Travel and overseas posting for mid-to-long term to be expected Nice to have Experience & certification on Marketing Cloud Personnalization (old name is ?Interaction Studio?) is a nice to have. Detailled experience required on MC Personnalization : sitemap coding in javascript, functional configuration/deployment/monitoring of personalization content blocks Experience in Marketing campaign support Experience on Build or roll out SFMC Business Units Experience on AMS support projects, in front of IT/business users Experience on Agile context, using Confluence/Jira-ServiceNow Coding javascript and/or SSJS Knowledge on Salesforce.com What we offer; Competitive Salary Package in the Market 10 Sick Leave 18 Paid Time Off HMO on Day 1 (plus up to 3 dependents) Yearly Appraisal Life, Accidental Insurance