Sales Trainer

Actively Reviewing the Applications

Kolo

India, Kerala, Kochi Full-Time On-site

Posted 4 days ago • Apply by June 4, 2026

Job Description

Kolo is a fast-growing marketplace for home construction and interiors. Our flagship program, SmartSelect, helps homeowners save lakhs while connecting them with the right designers, contractors, and interior products for their dream home.

Role Overview

We are looking for a driven and capable Sales Trainer to build the quality and performance of our inside sales team. This person will be responsible for training sales executives on consultative selling, objection handling, product understanding, call quality, CRM discipline, and conversion excellence.

The ideal candidate should be able to improve team performance through structured onboarding, continuous coaching, call audits, refreshers, and sharp feedback loops.

What You’ll Do

Train inside sales executives on SmartSelect, customer consultation, and sales pitch delivery
Design and run onboarding programs for new sales hires
Conduct regular refresher sessions on product, process, objection handling, and closing skills
Audit sales calls and provide actionable feedback to improve quality and conversions
Identify skill gaps across the team and create focused training interventions
Build training materials, scripts, role-play modules, and SOPs for the sales team
Work closely with sales managers to improve lead handling, follow-up quality, and closure rates
Track training effectiveness through metrics like conversion, talk quality, follow-up discipline, and productivity
Ensure the team maintains strong CRM hygiene and follows defined sales processes
Share insights with leadership on common customer objections, team gaps, and process improvement opportunities

What We’re Looking For

Minimum 2–3 years of experience in sales training, preferably for inside sales/telesales teams
Strong understanding of consultative selling and customer-first sales approaches
Ability to coach sales teams on pitch, probing, objection handling, follow-up, and closing
Comfortable reviewing calls, giving direct feedback, and driving measurable improvement
Strong communication skills in English & Malayalam (Hindi/ any South Indian language is a plus)

Skills: training,inside sales,crm,teams,sales