Sales Support Operations Analyst

About the role:

As a Sales Support Operations Analyst, you will research, analyze and evaluate data to help solve problems and develop solutions to internal challenges. You’ll also assist senior leadership with day-to-day goal management and provide additional data resources to drive informed decision making. 

What’s in it for you:

• Compensation starting at $55,000/yr.
• Advancement opportunities with structured career paths 
• Paid volunteer time-off and matching programs to increase your impact on your favorite charities
• Access to the latest emerging technologies  
• Reimbursement for continuous education and technical training
• Be a part of a company with a history of investing in people and technology
• Comprehensive benefits package
  • Health, dental and vision coverage
  • 401(k) with company match
  • Perks including employee discounts, financial wellness planning, tuition reimbursement and more
• Certified Great Place to Work with 900+ lifetime workplace award wins

What you’ll be doing:

• Perform exploratory data analysis and apply statistical methods to identify trends, patterns, and correlations within the data
• Assist with the completion of department goals by providing enhanced context through identifying KPIs that influence behavior
• Works with leadership team in developing and implementing enhanced data governance procedures throughout department databases 
• Develop and maintain automated data visualizations using SQL driven Microsoft Applications (PowerBI, Fabric, Office suite)
• Deliver results with accuracy and urgency on multiple projects
• Collect, analyze, and report department metrics monthly, quarterly, and bi-annually
• Provide quality customer service to a diverse group of internal customers

What you need:

• Bachelor's degree in Analytics, Computer Science, Information Technology/Systems or equivalent required
• 1+ years’ experience with SQL or other database programing language
• 1+ years’ experience with Power BI, Visual Basic for Applications (VBA), and report automation
• Proficient in Microsoft Office suite with strong Excel skills
• Strong background in analytics with a track record of delivering valuable insights and recommendations
• Excellent verbal and written communication skills
• Strong analytical, problem solving and critical thinking skills
• Ability to work independently under minimal supervision
• Outstanding organizational skills and attention to detail and accuracy
• Ability to prioritize and manage multiple projects simultaneously in a fast-paced environment with tight deadlines

Where you'll be: 4289 Ivy Pointe Blvd, Cincinnati, OH 45245

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.