Retail Trainer

🌟 We’re Hiring: Training Manager

📍 Locations: Mumbai

🏢 Department: Training & Development

👥 Reports To: L&D Head

Are you passionate about developing people and driving performance through impactful learning?

Join our Training & Development team and help shape the growth journey of our retail staff!

💼 Key Responsibilities:

🔹 Training & Facilitation: Deliver engaging training sessions for retail teams on customer service, sales techniques, product knowledge, and company policies.

🔹 Content Design: Assist in creating impactful training modules, presentations, and e-learning materials.

🔹 Onboarding: Lead onboarding programs to ensure new hires transition smoothly into their roles.

🔹 Performance Coaching: Assess skill gaps, provide coaching, and deliver refresher sessions to boost performance.

🔹 Training Evaluation: Track training effectiveness, gather feedback, and prepare reports to measure business impact.

🔹 Collaboration: Partner with HR and Operations to schedule programs, ensuring minimal disruption to store activities.

🎯 What We’re Looking For:

✅ Bachelor’s degree (any discipline)

✅ 2–5 years of experience in training, coaching, or retail operations

✅ Strong communication, presentation, and interpersonal skills

✅ Passion for engaging and motivating retail teams

✅ Familiarity with retail operations, POS systems, and customer service best practices

✅ Proficiency in MS Office and exposure to Learning Management Systems (LMS) preferred