Retail Sales Executive

Retail Sales Executive (Retail Jewellery Brand)

Locations: Gurgaon

Salary: 30k-45k inhand (Depending upon the relevant experience and interview)

Role Overview:

The Sales Executive will be responsible for engaging with potential and existing customers, understanding their requirements, and guiding them through the process of selecting and purchasing lab-grown diamond jewellery in the retail store. The role demands excellent communication skills, product understanding, and a customer-first approach.

Roles & Responsibilities:

• Deliver a premium customer experience by understanding customer needs and recommending suitable jewellery/products
• Drive in-store sales and consistently achieve monthly and quarterly sales targets
• Build long-term relationships with customers to encourage repeat business and referrals
• Maintain in-depth knowledge of product range, designs, pricing, and ongoing offers
• Assist customers with product selection, billing, and post-purchase support
• Ensure visual merchandising standards are followed as per brand guidelines
• Support inventory management, stock checks, and coordination with store operations
• Mentor junior sales staff when required and lead by example on the shop floor

Required Skills & Qualifications:

• Minimum 1-2+ years of experience in retail sales (Jewellery / luxury retail preferred)
• Strong communication and interpersonal skills
• Flexibility to work weekends and peak retail hours