Restaurant Cashier

We are seeking a friendly and detail-oriented Restaurant Cashier to join our team. The ideal candidate will handle customer transactions, manage cash and card payments, and ensure a positive customer experience. As a Restaurant Cashier, you will play a key role in maintaining the efficiency and accuracy of our restaurant’s financial operations.

Location: Commercial Street, Bengaluru

Key Responsibilities:

• Customer Service: Warmly greet customers, process transactions efficiently, handle complaints, and provide product information.
• Cash & Payment Handling: Accurately manage cash, credit/debit cards, and mobile payments; count floats, balance the cash drawer, and report discrepancies.
• POS Operation: Operate the Point of Sale (POS) system (e.g., Petpooja) to enter orders, apply discounts, and print receipts.
• Order Management: Take orders accurately, communicate with kitchen/bar staff, and serve food/beverages when needed.
• Operational Support: Maintain a clean and organized counter, assist with restocking, and support other cafe operations during busy times.
• Reporting: Prepare daily sales reports and reconcile financial transactions. 

Requirements:

• High school diploma or equivalent.
• Previous experience as a cashier or in customer service is preferred.
• Proficiency in using Point of Sale (POS) systems.
• Strong basic math skills.
• Ability to handle cash and card transactions accurately.
• Excellent customer service skills.

Soft Skills:

• Customer Service: Excellent customer service skills to ensure a positive customer experience.
• Communication: Strong verbal communication skills for interacting with customers and team members.
• Attention to Detail: High level of accuracy in handling transactions and maintaining records.
• Patience: Ability to remain calm and patient when dealing with customer queries or complaints.
• Teamwork: Ability to work effectively as part of a team.
• Time Management: Efficient in managing time and handling multiple tasks.
• Problem-Solving: Ability to identify and resolve issues quickly and effectively.‍
• Multitasking: Capability to manage various tasks simultaneously in a fast-paced environment.

Hard Skills:

• Cash Handling: Experience in managing cash transactions efficiently.
• Point of Sale (POS) Systems: Proficiency in operating POS systems.
• Basic Math: Strong arithmetic skills for accurate transaction processing.
• Inventory Management: Basic knowledge of inventory management practices.
• Receipt Processing: Ability to process and issue receipts correctly.
• Data Entry: Proficiency in entering transaction data accurately.
• Payment Processing: Experience with processing various payment methods.