Renewals Analyst

Job Description

We?re reinventing the market research industry. Let?s reinvent it together. At Numerator, we believe tomorrow?s success starts with today?s market intelligence. We empower the world?s leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it. The Renewals Analyst supports Numerator?s renewals process by ensuring data accuracy, documentation completeness, and timely reporting across all renewals. This role builds the operational backbone for renewal execution, maintaining clean Salesforce data, producing renewal materials and dashboards, and surfacing insights that help the onshore team drive timely, favorable outcomes. The ideal candidate is detail-oriented, data-savvy, and comfortable working in a fast-paced, cross-functional environment. Key Responsibilities Renewal Documentation & Hygiene Own the renewal documentation lifecycle: create, version, and archive strategy decks, templates, and agreements with consistent naming conventions and restricted access. Pre-populate renewal templates using SFDC data (terms, dates, etc); flag exceptions or missing fields for onshore review. Maintain an auditable Google Drive structure; ensure all executed agreements and approvals are filed within 24 hours of close. Conduct monthly audits to ensure full alignment between SFDC renewal records and archived documentation. Data Hygiene & Reporting Validate SFDC renewal opportunity fields and resolve or escalate inconsistencies. Develop and maintain recurring renewal reports and dashboards that provide visibility into pipeline health, renewal status, and exception trends. Partner with onshore teams to refine reporting requirements and evolve metrics as renewal processes mature. Ensure data accuracy and timeliness for all renewal-related reports and insights.Data & Insights for Renewals Pull, clean, and synthesize datasets to support renewal negotiations, upsells, and coverage analyses. Deliver recurring and ad hoc insights highlighting shifts in coverage, usage, and retention risk. Conduct variance analyses across renewal cycles to identify trends, risks, and opportunities for expansion. Create visual dashboards or summary packs that help the onshore team prioritize renewal actions and conversations. Renewal Outreach Support Build standardized client-facing renewal materials (one-pagers, readiness decks, and usage summaries) based on direction from onshore managers. Generate visual insights and summaries to support renewal positioning and outreach planning. What You'll Bring to Numerator Bachelor?s degree in Business, Finance, or Analytics. 1-2 years in sales operations, renewals, or business analytics, preferably in a SaaS environment. Proficient in Salesforce, Excel/Google Sheets. Strong attention to detail, data accuracy, and process discipline. Able to analyze and synthesize data into clear reports and insights. Clear written and verbal English; comfortable collaborating across time zones. Proactive, organized, and adaptable; takes ownership of deliverables and continuous improvement. Shift Timings - 1 PM - 10 PM / 2 PM - 11 PM