Relationship Manager-Commercial Vehicle

Actively Reviewing the Applications

IDFC FIRST Bank

India, Haryana, Hisar Full-Time On-site

Posted 3 days ago • Apply by April 14, 2026

Job Description

Job Requirements

Job Requirements

Role/Job Title: Relationship Manager-Commercial Vehicle

Business: Business

Function/ Department: Rural Banking

Place of work: All locations - As per Organization Requirement

Roles & Responsibilities

Responsible for acquiring new customers for Dealership business with a detail understanding of Credit assessment, providing end to end solutions to clients
Establish close connect with the existing customers through mailers and phone calls, share insights on the fluctuations in interest rates and various product offerings
Empanelment of new Dealers, DSA and DST in the market
Generate new sales leads for Dealership business customers through referrals from existing clients & promotional activities
Cross Sell
Conduct policy training for internal team members
Proactively resolve customer queries
Aggregate knowledge of competitor products , best practices in the market
Responsible for tracking channels and team for quality sourcing and healthy portfolio. monitoring initial MOBs.
Team recruitment & training them about various products/processes
Geographical scoping of potential markets.
Managing relationship with DSA, DDSA and DSE.
Aggregate knowledge of competitor products , best practices in the market and share the same to product team on timely basis.

Secondary Responsibilities

Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers
Recommend process changes in order to improve service efficiency and quality across the branch network
Demonstrated ability in sales planning and conceptualize promotions and marketing initiatives

Managerial & Leadership Responsibilities

Hiring - Attract and retain best-in-class talent for key roles in their reporting structure
Performance Management - Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements
Enable teams to drive growth targets by providing necessary support
Training

Key Success Metrics

Meeitng Month-on-Month Sales Targets, Managing PDDs, Controlling Delinquency and Portfolio, Customer Acquisition targets, Product Cross Sell targets.