Regional Staffing Lead - Southeast

Regional Staffing Lead

Position Title: Regional Staffing Lead, Southeast

Department: Operations

Reports to: Regional General Manager

FLSA Status: Exempt, Full-Time

Location: Remote (Based in assigned region; frequent travel required)

About EATS2SEATS

EATS2SEATS is a startup that has grown into a national live-events operator supporting major

collegiate and professional sports venues across the country. What began as a student-founded

venture has evolved into a high-growth, tech-enabled platform powering concessions operations

and staffing on some of the biggest game days in America.

We operate at the intersection of sports, operations, and analytics; helping our partners drive

revenue, optimize labor, and elevate the fan experience. Our culture is fast-paced,

performance-driven, and grounded in a championship mindset. You can check out more of our

journey and culture on our socials.

Position Overview

This is a hands-on operations role for someone who thrives in fast-moving environments and

wants real ownership over how their region runs. As a Regional Staffing Lead, you will be

responsible for making sure every event in your region is fully staffed, operationally ready, and

executed at a high level — from planning through game day.

You will own the full staffing process across your venues, manage relationships with nonprofit

partner groups, and serve as the connective tissue between regional leadership, staffing

specialists, and venue-level teams. You’ll get visibility into how a growing national operation

works — and real responsibility for making it run.

This is not a sit-behind-a-desk role. You’ll be in the mix on event days, solving problems in real

time, and building the processes that help your region scale. If you want to grow into regional

operations leadership, this is the role that gets you there.

About You

You have experience in staffing, event operations, hospitality, or a related field and know how to

stay calm when things get complicated. You are organized, a strong communicator, and

someone who takes ownership without being told to.

You are comfortable managing multiple moving pieces at once, building relationships with

partners and team members, and holding yourself and others accountable to high standards.

You are motivated by the energy of live events, the challenge of execution at scale, and the

opportunity to grow with a company that is expanding nationally. You want a role where your

work shows up on game day, and where strong performance opens real doors.

Key Responsibilities

Staffing & Workforce Management

• Own the full staffing process across all venues in your region, driving toward 100% event

fulfillment

• Track and act on key staffing metrics: Ask vs. Need vs. Confirmed, Dropout %, and

Attendance. And build plans to improve them

• Manage day-to-day communication between Account Leads, Staffing Specialists, and

HR for scheduling, onboarding, and compliance

• Ensure all staff meet alcohol training and venue-specific certification requirements before

working events

• Handle last-minute staffing changes and replacements during live events to keep

operations running smoothly

Nonprofit Partner Coordination

• Serve as the primary contact for nonprofit groups working with EATS2SEATS in your

region

• Own nonprofit recruitment, scheduling, and orientation to ensure groups are ready and

compliant before every event

• Maintain accurate records of groups, attendance, and coordination with the Finance

team

• Build strong relationships with returning nonprofit partners and identify new partnership

opportunities

• Hold nonprofit group experiences to EATS2SEATS and venue standards

Operational Readiness & Event Execution

• Partner with Account Leads to lock in event logistics before every game day

• Conduct venue walkthroughs and readiness checks alongside the RGM or Account

Leads as needed

• Support setup and event operations on-site to maintain consistency in service and

presentation

• Be the person your region can count on when something goes sideways on event day

Leadership & Team Development

• Mentor Staffing Specialists to build operational consistency and develop the next level of

regional talent

• Foster alignment between HR, Finance, and Operations to streamline processes across

events

• Contribute to seasonal leadership training and post-event debriefs to capture lessons

learned and drive improvement

• Set the standard for accountability, communication, and professionalism within your

region

Compliance & Reporting

• Ensure all staffing and nonprofit activities comply with labor laws, alcohol service

regulations, and venue policies

• Maintain accurate reporting in company staffing systems and regional dashboards

• Support the RGM and HR with attendance tracking, investigations, and disciplinary

documentation as needed

What Success Looks Like

• Staffing fulfillment rate at or above regional targets every event

• Strong nonprofit group retention and satisfaction

• High event readiness scores and positive client feedback

• Reduction in dropout and last-minute replacement rates

• Accurate, timely reporting across regional systems

Qualifications

• Strong organizational skills and the ability to manage multiple priorities in a fast-paced

environment

• Excellent communication skills: you can work with nonprofit groups, venue partners, and

internal teams with equal ease

• Comfort with data and reporting tools; experience with staffing or scheduling platforms a

plus

• A proactive problem-solver who takes initiative and follows through

• Desire to grow into a regional operations leadership role

• Willingness and ability to travel frequently within your region, including weekends and

event days

Compensation:

Your compensation for this role will consist of:

• Salary: $60,000 per year

◦ Event Pay: You will be eligible for event pay for on-site work, compensated for the

position worked under our standard event-pay procedures.

• Bonus Eligibility: The position is eligible for performance-based bonuses.

• Benefits:

◦ Company-paid travel for approved events and campus activations

◦ Access to company systems and related software/tools

◦ Paid time off

• ◦ Eligibility for standard benefits, including health, vision, dental, and 401(k)