Regional Operations Manager – TN & KL

Job Title: Regional Operations Manager – Kerala & Tamil Nadu
Division: PSIPL Corporate
Department/Group: IFMS Operations
Total Experience 12 - 15 years of experience in handling sales and operations In IFMS industry
Objective of the Job Lead IFMS Operations for the region

ROLE AND RESPONSIBILITIES

Business Management
• Achieve Revenue and G.O.P. for the region as per budget
• Strategic Business projections & budgeting
• Influence region towards sustainable self-propelling growth track

Stakeholder Management
• Ensure client retention of more than 98% by ensuring service quality as per agreements and by client engagement

People Management
• Ensure Safety best practices are rolled out across all sites
• Develop and train teams to ensure capability building for business continuity
• Engage and motivate team to ensure maximum productivity and better output

Governance
• Adhere to company Q&A objectives and processes
• Ensure statutory compliance is maintained at the desired levels

Preferred Skill Sets
• Proficient team management skills
• Tenacious client engagement capabilities
• Fair command on communication and presentations

Desired Qualification Any Graduate (Engineering preferred) with PG