Red Hat OpenShift Resident Engineer

Job Title : Red Hat OpenShift Resident Engineer Dell AI : 9+ : Duration : 1yr

Role Overview

We are seeking an experienced Red Hat OpenShift Resident Engineer to be embedded on-site (or dedicated remote/hybrid) with the customer to operate, manage, and optimize a newly deployed Dell AI Factory platform.

The Resident Engineer will act as a trusted technical advisor, responsible for the day-to-day stability, performance, and lifecycle management of the AI infrastructure stack, with a strong focus on Red Hat OpenShift, Kubernetes, and supporting platforms.

This role will ensure the AI Factory environment is production-ready, highly available, secure, and scalable, while enabling data science and AI workloads to run Responsibilities : Operations & Management :

• Act as the primary technical owner for the customers Dell AI Factory environment running on Red Hat OpenShift
• Perform day-to-day administration of OpenShift clusters (bare metal or virtualized)
• Manage cluster lifecycle activities including installation, configuration, upgrades, patching, and scaling
• Monitor platform health, capacity, and performance; proactively identify and resolve issues
• Manage Kubernetes resources, namespaces, networking, and storage & Infrastructure Enablement :
• Support AI/ML workloads deployed on the Dell AI Factory platform (training, inference, GPU workloads)
• Work with data science and application teams to onboard workloads to OpenShift
• Optimize platform configurations for performance, availability, and resource efficiency
• Assist in integrating AI platforms (e.g., model pipelines, monitoring, CI/CD workflows) as Networking & Compute :
• Manage and integrate enterprise storage solutions (e.g., Red Hat Ceph or equivalent)
• Troubleshoot networking issues across container, cluster, and infrastructure layers
• Ensure optimal configuration of compute resources including GPU-enabled & DevOps :
• Use Ansible and automation tools for repeatable operations and configuration management
• Support CI/CD pipelines and GitOps-style operations where applicable
• Promote infrastructure-as-code and operational best & Reliability :
• Implement and enforce security best practices across OpenShift and Kubernetes
• Manage role-based access control (RBAC), certificates, and secrets
• Support platform hardening, compliance, backup, and disaster recovery & Knowledge Transfer :
• Act as a trusted advisor to customer IT and engineering teams
• Provide hands-on knowledge transfer, documentation, and operational runbooks
• Participate in architecture discussions and provide recommendations for platform evolution
• Liaise with Red Hat and Dell support when Skills & Experience : Requirements :
• Strong experience administering Red Hat OpenShift in production environments
• Solid hands-on knowledge of Kubernetes, containers, and cluster operations
• Experience with bare-metal OpenShift and/or virtualized environments
• Experience with enterprise storage, preferably Red Hat Ceph
• Familiarity with AI/ML platforms and GPU-based workloads is highly desirable
• Experience with Linux system administration
• Hands-on experience with Ansible or similar automation (Preferred) :
• Red Hat Certified OpenShift Administrator (RHCOA or equivalent)
• Red Hat Certified Engineer (RHCE)
• Red Hat Certified System Administrator (RHCSA)
• Additional OpenStack or virtualization certifications are a Experience :
• 8+ years of experience in enterprise infrastructure, cloud, or platform engineering
• Previous experience working as a Resident Engineer, Consultant, or Embedded Engineer
• Strong troubleshooting skills across application, platform, and infrastructure layers
• Experience working in customer-facing roles within enterprise environments
  
  

(ref:hirist.tech)