Receivable Account Officer

Primary Purpose :

Manage and ensure the timely collection of payments for goods and services sold on credit, thereby protecting the company's cash flow and financial health.

Key Accountabilities:

• Receive, post, and allocate incoming payments to the correct customer accounts and invoices.
• Monitor accounts for overdue payments and initiate collection efforts through phone, email, or other communication.
• Perform regular reconciliations of customer accounts and the accounts receivable ledger to ensure accuracy.
• Prepare financial reports, including accounts receivable aging reports, and support the month-end closing process.
• Resolve customer billing inquiries and disputes, and maintain positive customer relationships.
• Maintain accurate and up-to-date customer records and financial documentation.
• Ensure all activities comply with company credit policies and relevant financial regulations.
• Assist in identifying and implementing improvements to accounts receivable processes.
• Support internal and external audits by providing necessary documentation and reconciliations.
• Collaborate with other departments, such as sales and customer service, to resolve billing issues.

Qualifications:

Education:

Bachelor's degree in Accounting, Finance, or a related field.

Experience:

+2 years of experience in accounts receivable or a related financial role is typically required

Skills:

• Communication and interpersonal skills.
• Proficiency in accounting software (like QuickBooks) and ERP systems (such as SAP, Oracle, or NetSuite) is crucial.
• Excellent communication and interpersonal skills for dealing with clients and building relationships.
• Excellent planning, time management, and ability to work under pressure to meet deadlines.
• Strong problem-solving abilities to resolve billing and payment issues.