RCM - Recovery and Collections

Actively Reviewing the Applications

DATAMARK, Inc.

Ahmedabad Full-Time 1–2 years

Posted 2 days ago • Apply by June 11, 2026

Job Description

Job Description: RCM - Recovery / Collections Specialist (Healthcare)

Department:

Recovery & Collections - Revenue Cycle Management (RCM)

Role Overview:

The Recovery / Collections Specialist is responsible for securing and recovering outstanding receivables from insurance payers and patients within the healthcare revenue cycle. This role focuses specifically on resolving unpaid balances, negotiating payments, and ensuring accurate documentation while maintaining compliance with healthcare guidelines.

Key Responsibilities

Identify accounts with pending balances and recover outstanding dues from insurance payers and patients
Perform collection activities for aging accounts as per workflow
Validate recovered amounts against expected reimbursement using EOBs, ERAs, and payer data
Document all recovery attempts, payer responses, and outcomes accurately in the system
Provide daily/weekly updates on recovery amounts and performance metrics

Requirements

Required Skills & Competencies

Strong understanding of US healthcare RCM (Recovery & Collections)
Ability to analyze payment trends and reimbursement gaps
Effective communication and negotiation skills
Knowledge of EOBs, ERAs, and payer policies
Attention to detail and accuracy in documentation

Educational Qualifications

Bachelor's degree in Commerce, Life Sciences, Business Administration, or equivalent. RCM certification preferred.

Experience

1-2 years of experience specifically in Recovery / Collections within US Healthcare RCM.

Key Performance Indicators (KPIs)