Quality Assurance

SegWitz is a Malaysian technology company that designs and builds custom web applications, mobile

applications, ERP platforms, IoT and AI-driven solutions for fast-growing startups, SMEs, and public-listed companies.

Since 2019, SegWitz has worked with top-brands and major organisations helping them build systems that directly impact revenue, operations, and scalability.

We specialise in:

● Turning complex business processes into scalable software and digital platforms

● Building AI, automation, and data-driven solutions that create measurable business value

● Partnering with clients long-term through maintenance, optimisation, and new product development.

SegWitz is now entering a new phase:

● Building our own proprietary products and frameworks.

Working more deeply with startups, SMEs, and PLCs to make their tech investments profitable and scalable.

Role Overview

We are looking for a meticulous and proactive Manual QA Engineer with 3–5 years of experience to join our remote team. The candidate will be responsible for ensuring the quality, stability, and usability of our software products through manual testing, thorough documentation, and collaboration with cross-functional teams. This role requires a strong eye for detail, excellent analytical skills, and the ability to work independently in a remote environment.

Key Responsibilities

1. Requirement Analysis & Test Planning

● Review and analyze business requirements, functional specifications, and design documents.

Understand feature requirements, workflows, and use cases to design appropriate test

strategies.

● Collaborate with project managers to clarify requirements and acceptance criteria.

2. Test Case Design & Execution

● Write clear, detailed, and structured manual test cases covering positive, negative, edge, and

exploratory scenarios.

● Execute functional, regression, integration, smoke, system, and UAT tests.

● Validate bug fixes and perform retesting to ensure issues are resolved.

● Ensure all testing is compliant with QA best practices and company standards.

3. Defect Reporting & Management

● Identify, document, and track defects with precise reproduction steps, severity, and priority.

● Use defect tracking tools as used by the organization for logging and reporting bugs.

● Work closely with developers to clarify and reproduce issues efficiently.

● Monitor defect trends to identify recurring issues and areas for process improvement.

4. Collaboration & Communication

● Participate in remote Agile workflows, including sprint planning, daily stand-ups, sprint reviews,

and retrospectives.

● Collaborate with developers, product managers, and stakeholders to ensure clarity and quality at

every stage of the release cycle.

● Provide clear updates on testing progress, issues, and risks to project stakeholders.

5. Documentation & Reporting

● Maintain comprehensive test documentation, including test plans, test cases, test scripts, and defect

reports.

● Prepare test summary reports, highlighting test coverage, defects, and overall release readiness.

● Maintain records of testing activities for future reference and audits.

6. Continuous Improvement

● Participate in discussions to improve QA processes, workflows, and testing efficiency.

● Conduct exploratory testing to uncover hidden or unexpected issues.

● Stay updated on industry trends, QA tools, and testing best practices.

Required Skills & Qualifications

● Experience: 3–5 years in Manual QA testing for web and/or mobile applications

● Strong knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC)

● Proficient in defect tracking and test management tools (e.g., JIRA, Bugzilla, TestRail, Zephyr, FreedCamp)

● Ability to design and execute detailed manual test cases

● Understanding of functional, regression, integration, system, smoke, and UAT testing

● Familiarity with Agile/Scrum methodology

● Strong analytical and problem-solving skills

● Excellent written and verbal communication, especially in a remote setup

● Detail-oriented and committed to delivering high-quality results

Preferred / Additional Skills

● Basic knowledge of SQL for database verification and validation

● Exposure to API testing (Postman, Swagger)

● Familiarity with cross-browser and cross-device testing

● Understanding of automation testing concepts (Selenium, Cypress) – not mandatory

● Experience in performance or security testing basics

● Ability to mentor or support junior QA team members