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Quality Analyst

Actively Reviewing the Applications

Scoutit

India, Karnataka Full-Time On-site
Posted 1 day ago • Apply by June 20, 2026

Job Description

We're looking for Quality Analysts!

Responsibilities

  • Analyze client data and scrutinize details to meet quality standards
  • Identify and recommend process improvements based on analysis
  • Utilize QA tools such as Pareto and Run Charts for performance evaluation
  • Achieve process SLAs and generate MIS reports
  • Share feedback through presentations to drive continuous improvement
  • Maintain MIS and highlight areas for improvement
  • Ensure compliance with Gage R&R specifications
  • Open to rotational shift work
  • Improve process efficiency and achieve maximum QA scores
  • Track and monitor team MIS to enhance skills and productivity
  • Conduct fact-finding analysis to detect trends and resolve issues
  • Promote team collaboration and communicate goals effectively

Qualifications

  • Strong oral and written communication
  • Client-oriented with excellent dispute handling ability
  • Fast learner with excellent analytical skills
  • Familiarity with web applications and internet search tools
  • Minimum 3 months of experience in collections; DRA certification preferred

(*Note: This is a requirement for one of Scout's clients)

Skills: analytical skills,communication,client-oriented

Required Skills

Quality Assurance MIS
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