QA Engineer

Job Summary

We are looking for a detail-oriented and proactive QA Engineer with experience in both manual and automation testing to ensure the quality, reliability, and performance of the Mailercloud platform. The ideal candidate should have strong testing fundamentals, hands-on automation experience, and the ability to work closely with product and development teams in an agile SaaS environment.

About Mailercloud

Mailercloud is a UK-based email marketing platform provider, rapidly growing in the SaaS industry. We help businesses around the world deliver effective email marketing campaigns through our innovative platform. With over 21,000 clients, our mission is to provide exceptional deliverability, user experience, and support. We are now looking to expand our team in Kozhikode, at our Government Cyberpark office, to further scale our operations and provide top-tier support to our clients.

Key Responsibilities / Duties

Manual Testing

• Analyze requirements, user stories, and acceptance criteria to create detailed test plans and test cases
• Perform functional, regression, smoke, sanity, and exploratory testing
• Identify, document, and track defects using bug tracking tools
• Validate UI/UX, email workflows, APIs, and integrations
• Perform cross-browser and cross-device testing
  
  

Automation Testing

• Design, develop, and maintain automated test scripts for web applications
• Identify suitable test cases for automation
• Integrate automation suites with CI/CD pipelines
• Analyze automation results and report failures
• Improve automation coverage and framework stability over time
  
  

Collaboration & Quality Ownership

• Work closely with developers, product managers, and support teams
• Perform root cause analysis for production issues
• Contribute to continuous improvement of QA processes and standards
• Ensure timely and high-quality releases
  
  

Required Skills & Qualifications

Must Have

• 2â3 years of experience in software testing (Manual + Automation)
• Strong knowledge of software testing fundamentals and SDLC/STLC
• Hands-on experience with automation tools such as:
  
  

Selenium / Playwright / Cypress (any one)

• Experience in writing test cases, test scenarios, and test reports
• Experience with bug tracking and test management tools
• Basic understanding of SQL and databases
• Experience testing web-based SaaS applications
• Knowledge of Agile/Scrum methodologies
  
  

Good to Have

• API testing experience (Postman, REST Assured, etc.)
• Performance testing basics (JMeter or similar)
• Experience with CI/CD tools (GitHub Actions, Jenkins, etc.)
• Knowledge of Git/version control
• Experience in email systems, deliverability, or marketing platforms
  
  

Soft Skills

• Strong attention to detail and analytical thinking
• Good communication and documentation skills
• Ownership mindset and proactive approach to quality
• Ability to work independently and in a fast-paced environment
  
  

Compensation & Benefits

What We Offer

• Opportunity to work on a growing SaaS product
• Collaborative and learning-focused work culture
• Exposure to modern QA and automation practices
• Career growth and skill development opportunities