Project Support Officer

We’re looking for an organised, proactive and people‑focused Project Support Officer to join our Transformation & Resources directorate. This is a great opportunity for someone who enjoys working in a fast‑paced environment, supporting meaningful projects and helping colleagues deliver change that improves services for our customers and communities.

In this role, you’ll work closely with Project Managers, helping to keep activity on track, documentation up to date and stakeholders informed. You’ll play a key part in ensuring projects are well‑planned, well‑coordinated and delivered efficiently.

What you’ll be doing

• Supporting the planning, coordination and delivery of projects that contribute to WCHG’s strategic goals.
• Maintaining accurate project documentation, including plans, RAID logs, reports and updates.
• Organising meetings, workshops and events, handling logistics such as agendas, room bookings and follow‑up actions.
• Sharing project updates and supporting communication with stakeholders across the organisation.
• Assisting Project Managers with monitoring budgets, tracking progress and completing quality checks.
• Identifying risks or issues and helping the team find solutions.
• Contributing to improvements in project tools, templates and ways of working, including supporting business continuity and data protection requirements.

What we’re looking for

• A degree in a relevant subject, or equivalent experience.
• Experience supporting projects or programmes in a professional setting.
• Strong organisational skills, with the ability to manage multiple tasks, deadlines and priorities.
• Good communication skills, able to work confidently with a range of stakeholders.
• Experience maintaining documentation, preparing reports and supporting meetings or workshops.
• Confident using Microsoft Office and, ideally, project management tools (such as Monday.com).
• Comfortable working with data and supporting analysis.
• Ability to work independently, use initiative and remain flexible in a changing environment.
• A positive team player who builds strong relationships and supports colleagues.
• Familiarity with Agile or PRINCE2 methodologies is desirable but not essential.

Why this role matters

Projects help WCHG evolve, innovate and improve the services we offer. As a Project Support Officer, you’ll play a vital role in keeping our change activity running smoothly, supporting high‑quality delivery and helping us make a real difference for our customers and colleagues.

If you’re organised, enthusiastic and keen to develop your project skills, we’d love to hear from you.

Application Deadline - Sunday 12th April

Please note the above date is subject to change, and the advert may be closed early dependent on applications received. If you are interested in applying, don't wait!