Project Manager

Job Position Title:

Level: Sr. Associate

Skill: Demonstrated experience in end-to-end project execution and delivery, coupled with bid management; strong capability in strategy formulation, organizational transformation, and operating model design; proven track record in business process and digital transformation, underpinned by structured change management to ensure sustainable adoption and measurable outcomes.

Competency: Citizen & Business Services

LOS: Advisory/OC

Location: Chennai

Proficiency in Tamil language

Years of experience required:

• 8-20 years of relevant work experience.

Education qualification:

• B.Tech/B.E /MCA and MBA (or any equivalent full time management program of at least 12 months)
• PMP/PRINCE/ITIL or related equivalent certifications

Responsibilities

• Lead e-governance project planning and execution: PMO setup, schedules, dependencies, risk/issue management, and stakeholder reporting.
• Develop program roadmaps, implementation guidelines, and governance frameworks aligned to objectives and KPIs.
• Introduce and coach Agile and Scaled Agile practices; run ceremonies, backlog/PI planning, and cadence-based tracking.
• Manage end-to-end bid processes, including pre-bid consultations, clarifications, evaluation (technical/commercial), negotiations, and award.
• Drive Government Process Re-engineering: AS-IS mapping, TO-BE design, digitization, and service-level improvements.
• Execute change management: stakeholder analysis, communications, training enablement, and adoption measurement.
• Orchestrate application rollouts: release and cutover planning, go-live readiness, hypercare, and user onboarding.
• Coordinate application audits: performance benchmarking and tuning, security assessments, and quality certification readiness.
• Formulate strategies and delivery plans with clear milestones, resourcing, governance, and measurement.
• Conduct project evaluation and impact assessments; quantify benefits/ROI and recommend course corrections.
• Analyze implemented solutions to identify gaps; propose enhancements with cost–benefit and feasibility options.
• Lead project execution management to ensure on-time, on-budget delivery and benefits realization.
• Shape organizational and operating model transformations to enable scalable, efficient delivery.
• Advance business process and digital transformation initiatives to improve efficiency and citizen experience.

Mandatory skill sets:

• Minimum 8 years of relevant, post-qualification experience.
• Demonstrated expertise in:
• E-Governance project execution and delivery management
• Government sector exposure: Central/State/ULBs and collaboration with Ministries/Departments (multi-State/UT experience preferred).
• Bid/RFP management and procurement processes
• Strategy development; organizational and operating model transformation
• Business process re-engineering and digital transformation
• Change management and stakeholder adoption
• Capability to design data collection, consolidation, validation, reporting, and analysis mechanisms for apex-level decision-making.
• Hands-on experience with e-Governance programmes, including monitoring, evaluation, and delivery.

Preferred skill sets:

• Project and program management (planning, scheduling, risk/issue tracking)
• Government Process Re-engineering (AS-IS/TO-BE mapping, process optimization, digitization)
• Business analysis (requirements elicitation, documentation, UAT support)
• Strategic planning and roadmapping (prioritization, KPI definition)
• Change management and stakeholder engagement (communications, training, adoption)
• Solution assessment and gap analysis (fitment review, remediation recommendations)
• Cost–benefit and feasibility analysis (options appraisal, ROI)
• Data analysis and reporting to support decision-making
• Related e-governance consulting capabilities, etc.