Program Support Assistant

Summary

The primary purpose of the position is to serve as a Program Support Assistant (PSA) in the Environmental Management Service (EMS) at the Cincinnati VA Hospital. The employee will provide administrative and clerical support to the Chief - Assistant Chief - EMS Administrative Officer - supervisors - and staff.

Qualifications

To qualify for this position - applicants must meet all requirements by the closing date of this announcement. GS-06 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge - skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position - and that is typically in or related to the work of the position to be filled - in the normal line of progression for the occupation in the organization. Specialized experience includes: Knowledge of medical center programs - policies - objectives - and procedures to perform assignments such as: reviewing incoming and outgoing correspondence and taking appropriate follow-up action - anticipating and preparing materials and correspondence; Ability to coordinate work - including advising and instructing on new procedures or regulations and information to be provided for use in reports; Knowledge of office management policies - regulations and procedures concerning such administrative matters as correspondence preparation and control - office automation systems - and files maintenance; Knowledge of legal - scientific - and technical terminology used in various medical center programs; Knowledge of English grammar - spelling - punctuation and required formats to type - proofread - and correct documents consistent with requirements for style and content; Skill in operating personal computers and ability to use various software programs such as: word processing - and office equipment such as fax machines - and copiers; Experience maintaining spreadsheets - utilizing email programs - and presentation software. Preferred Experience: Demonstrated customer service skills - proficiency with computer applications - experience in creating presentations - and drafting professional responses across various mediums - including email - written correspondence - phone - and TEAMS. Experience refers to paid and unpaid experience - including volunteer work done through National Service programs (e.g. - Peace Corps - AmeriCorps) and other organizations (e.g. - professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies - knowledge - and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience - including volunteer experience.

Duties

• VA Healthcare System Serving Ohio - Indiana and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers
• This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest
• As an employee operating in a Whole Health System of care - you will operate in a model with three core elements - seeking to create a personalized health plan for each Veteran
• This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community
• This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being
• Major Duties: Timekeeper for all of EMS Utilizing various information technology (IT) formats and computer applications - Planning and coordinating a variety of general office support services - such as requisition - purchase - storage - and maintenance of stock levels - installation - repair - maintenance and disposal of office equipment - preparation of UPS packages - completing media duplication requests - etc
• Data collection and management Establishing and maintaining databases Assisting with preparation and presentations for meetings and functions - Supports Service functions in the execution of Fiscal Year End activities in financial management functions - Provide tracking information and assists management and program managers in the budget Scheduling ergonomics assessments and distributing the equipment
• Purchasing equipment - maintaining contracts
• Performing regional and local trend analysis and other related studies Other related tasks as assigned
• Work Schedule: Monday - Friday
• 7:00am - 3:30pm or 8:00am -4:30pm Position Description Title/PD#: Program Support Assistant/PD917970 Physical Requirements: The work is primarily sedentary
• Physical demands do not exceed those of a typical office setting
• There may be some walking - standing - bending or carrying of light items.